Delderby wrote:
I have just received a 14-45, f3.5-5.6 Panasonic lens advertised on ebay as opened unused and seller described as "this lens is in brand new condition"
The lens does look brand new, however, there is a rattling sound from inside the lens whenever it is moved gently in my hand. What could this be, and would it be in keeping with a lens "in brand new condition"? I have not yet attached it to a camera or otherwise tested it.
Thanks for any observations.
OK grasshopper. Let me tell you what would happen if this happened to me.
I would notify the seller that I am returning the lens because something is rattling from within the lens. If the seller did not confirm the return within 2 days I would open a case with ebay.
I hope you paid through Paypal. Once the case is open, they will give the seller a limited amount of time to OK your return.
Trust me, Ebay and Paypal will take care of you. I have had to open two cases over my 15 years in doing business on Ebay and both times Paypal and Ebay stood by me and we got the issue resolved.
Good luck grasshopper.