Jay Pat Loc: Round Rock, Texas, USA

Wife's all in one PC computer.
Keyboard is a wired one. No battery in keyboard.
Plugs into computer.
Already checked the keyboard plug. It pushed in all the way.
Help.
Any suggestions?
Pat

Longshadow Loc: Audubon, PA, United States

You did this with power off, correct?

I found out the hard way YEARS ago that keyboards and mice should never be hot-swapped.

fjdarling Loc: Mesa, Arizona, USA

First suggestion: try that keyboard on another computer and see if the problem follows the keyboard. If you have another wired keyboard, try it on the all-in-one computer and see if it exhibits the same issue. If the replacement keyboard doesn't work but the original keyboard works on the other computer, the problem is likely a bad USB port.

Second suggestion: if the mouse and keyboard are both USB and the computer is Windows-based, shut down the computer. switch the mouse and keyboard connections and re-start the computer. Allow Windows time to re-acquire the connections - it will report on screen that it found them. Then see if either the keyboard or mouse doesn't work. If the mouse isn't working now, the problem is likely that the USB port isn't working. Find an unused USB port to move the mouse to, and check that it's working now. If the KEYBOARD is still not working, the keyboard should be replaced.
I can't tell you how to get a non-working USB port to work, as that can be a lengthy process, depending upon the Windows version and other factors.

Good Luck.

Jay Pat Loc: Round Rock, Texas, USA

Found an old keyboard. Exchanged changed them.
The new one responds in the same port.
Old keyboard gone.
Happy wife!
Thanks!!!
Pat