Warning to those who use Photologo and Photopolish! If you use either of these two software items with your photos, you should be aware of what I just discovered. If you purchase a...

JackB

If you use either of these two software items with your photos, you should be aware of what I just discovered. If you purchase a photologo from this company and have purchased photopolish it allows you to bulk add your logo to your photos. You are only allowed to download photopolish to a total of 3 computers. After purchasing Photopolish, I downloaded it to two of my computers - both of which replaced last month with a new iMac and a new Dell laptop. When I began reinstalling my software on these two computers I was unable to re-install Photopolish. I contacted the Company I was told via email support that I had used up my 3 installs and would have to repurchase the software but they would give me a 10% discount as a previous owner. This policy appears to me to be very unfair. This policy would also apply if you suffered a computer crash and needed to rebuild your installed software. I re-installed Quicken, Quickbooks and MS Office among other programs I own without any problems whatsoever! I purchased my first computer over 40 years ago and have purchased numerous software programs and have NEVER encountered a company with such a policy. I explained to the company that these were replacement computers and I was not trying to install their software on additional computers. I even offered to send copies of my purchase receipts to prove this but they did not respond to me at all. This is an overseas company but my initial research determined that they were a reliable company with a product of value to photographers. I have been proven wrong and just wanted to let other UHH's of this terrible policy and that you should all be informed of this before purchasing or re-installing their software. It is not expensive software by no means but to remain a viable and honest Company, they should offer some way of re-installing their software. To limit installation to 3 computers (I only installed on 2) with no policy to re-install on new computers or computers that have crashed is unacceptable and highly dishonest. Buyer Beware! Thanks for letting me Rant!

Longshadow Loc: Audubon, PA, United States

I agree - very unfair!

Three computers... Remove from one to install on another, total=3.

Nasty.

(Norton allows me to move a license to another computer. Nice.)

lamiaceae Loc: San Luis Obispo County, CA

JackB wrote:

If you use either of these two software items with your photos, you should be aware of what I just discovered. If you purchase a photologo from this company and have purchased photopolish it allows you to bulk add your logo to your photos. You are only allowed to download photopolish to a total of 3 computers. After purchasing Photopolish, I downloaded it to two of my computers - both of which replaced last month with a new iMac and a new Dell laptop. When I began reinstalling my software on these two computers I was unable to re-install Photopolish. I contacted the Company I was told via email support that I had used up my 3 installs and would have to repurchase the software but they would give me a 10% discount as a previous owner. This policy appears to me to be very unfair. This policy would also apply if you suffered a computer crash and needed to rebuild your installed software. I re-installed Quicken, Quickbooks and MS Office among other programs I own without any problems whatsoever! I purchased my first computer over 40 years ago and have purchased numerous software programs and have NEVER encountered a company with such a policy. I explained to the company that these were replacement computers and I was not trying to install their software on additional computers. I even offered to send copies of my purchase receipts to prove this but they did not respond to me at all. This is an overseas company but my initial research determined that they were a reliable company with a product of value to photographers. I have been proven wrong and just wanted to let other UHH's of this terrible policy and that you should all be informed of this before purchasing or re-installing their software. It is not expensive software by no means but to remain a viable and honest Company, they should offer some way of re-installing their software. To limit installation to 3 computers (I only installed on 2) with no policy to re-install on new computers or computers that have crashed is unacceptable and highly dishonest. Buyer Beware! Thanks for letting me Rant!

If you use either of these two software items with... (show quote)

SUCKS. Stay with Adobe, they let you license and re-license at least three devices at a time, if you do it correctly., i.e., deactivate before installing on a replacement computer or device. May also depend on the license you purchased. Anyway you can do what you were doing with Lightroom and a number of legit other Programs on the market. Or change your workflow to FINISH one image for use or distribution at a time (I don't mean every copy, just make a version with your logo as you go). Thanks for to warning about a crooked firm.

lamiaceae Loc: San Luis Obispo County, CA

Longshadow wrote:

I agree - very unfair!

Three computers... Remove from one to install on another, total=3.

Nasty.

(Norton allows me to move a license to another computer. Nice.)

Actually the OP said he only had it installed on two computers, a Mac and a Dell. The company does not even honor their own word of three, even if they do mean three ever.

Longshadow Loc: Audubon, PA, United States

lamiaceae wrote:

Actually the OP said he only had it installed on two computers, a Mac and a Dell. The company does not even honor their own word of three, even if they do mean three ever.

That's even worse!!!

rgrenaderphoto Loc: Hollywood, CA

JackB wrote:

If you use either of these two software items with your photos, you should be aware of what I just discovered. If you purchase a photologo from this company and have purchased photopolish it allows you to bulk add your logo to your photos. You are only allowed to download photopolish to a total of 3 computers. After purchasing Photopolish, I downloaded it to two of my computers - both of which replaced last month with a new iMac and a new Dell laptop. When I began reinstalling my software on these two computers I was unable to re-install Photopolish. I contacted the Company I was told via email support that I had used up my 3 installs and would have to repurchase the software but they would give me a 10% discount as a previous owner. This policy appears to me to be very unfair. This policy would also apply if you suffered a computer crash and needed to rebuild your installed software. I re-installed Quicken, Quickbooks and MS Office among other programs I own without any problems whatsoever! I purchased my first computer over 40 years ago and have purchased numerous software programs and have NEVER encountered a company with such a policy. I explained to the company that these were replacement computers and I was not trying to install their software on additional computers. I even offered to send copies of my purchase receipts to prove this but they did not respond to me at all. This is an overseas company but my initial research determined that they were a reliable company with a product of value to photographers. I have been proven wrong and just wanted to let other UHH's of this terrible policy and that you should all be informed of this before purchasing or re-installing their software. It is not expensive software by no means but to remain a viable and honest Company, they should offer some way of re-installing their software. To limit installation to 3 computers (I only installed on 2) with no policy to re-install on new computers or computers that have crashed is unacceptable and highly dishonest. Buyer Beware! Thanks for letting me Rant!

If you use either of these two software items with... (show quote)

Learn how to do it in the Export dialogue of Lightroom.

speters Loc: Grangeville/Idaho

JackB wrote:

If you use either of these two software items with your photos, you should be aware of what I just discovered. If you purchase a photologo from this company and have purchased photopolish it allows you to bulk add your logo to your photos. You are only allowed to download photopolish to a total of 3 computers. After purchasing Photopolish, I downloaded it to two of my computers - both of which replaced last month with a new iMac and a new Dell laptop. When I began reinstalling my software on these two computers I was unable to re-install Photopolish. I contacted the Company I was told via email support that I had used up my 3 installs and would have to repurchase the software but they would give me a 10% discount as a previous owner. This policy appears to me to be very unfair. This policy would also apply if you suffered a computer crash and needed to rebuild your installed software. I re-installed Quicken, Quickbooks and MS Office among other programs I own without any problems whatsoever! I purchased my first computer over 40 years ago and have purchased numerous software programs and have NEVER encountered a company with such a policy. I explained to the company that these were replacement computers and I was not trying to install their software on additional computers. I even offered to send copies of my purchase receipts to prove this but they did not respond to me at all. This is an overseas company but my initial research determined that they were a reliable company with a product of value to photographers. I have been proven wrong and just wanted to let other UHH's of this terrible policy and that you should all be informed of this before purchasing or re-installing their software. It is not expensive software by no means but to remain a viable and honest Company, they should offer some way of re-installing their software. To limit installation to 3 computers (I only installed on 2) with no policy to re-install on new computers or computers that have crashed is unacceptable and highly dishonest. Buyer Beware! Thanks for letting me Rant!

If you use either of these two software items with... (show quote)

That is a pretty common practice among software providers!

jonyrot

I have had this happen to me with industry software. The company did offer an additional "transfer license" (with an additional cost), which allowed us to move from an older laptop to a newer one.

fetzler Loc: North West PA

I had a piece of software where the company changed it's license conditions so that it could only be installed on one computer one time. The cost was $1200. If your hard the crashed the day after installation then you had to fork over another $1200. Incidentally, the software would not install and the company's response was too bad for you. Accidentally, we discovered changing the computer to British English and then back to American English allowed the software to install. I never bought further upgrades even though I used this software for close to 30 years. Earlier upgrades were $99.

In-lightened Loc: Kansas City

Well that just sucks. My computer recently crashed and I had to wipe and then reload. A pain as it were. I use photologo and just apply it on export from LR. I guess you need the bulk apply option that photopolish offers. Maybe somebody here could offer an alternative way to do that.

yssirk123 Loc: New Jersey

Photologo is also a separate company that provides custom signatures in png format that you can apply from any number of computers (without limit).

jimvanells Loc: Augusta, GA

Did you try cloning your old HD onto the new one?

JackB

i am working on that now. Thanks

ButchS Loc: Spokane, WA

Use GIMP.

rmalarz Loc: Tempe, Arizona

--Bob

rgrenaderphoto wrote:

Learn how to do it in the Export dialogue of Lightroom.