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Advice needed for stuck shutter
Apr 16, 2019 18:50:40   #
RichJ207 Loc: Sammamish, WA
 
A friend has an SX50 with a stuck shutter, that became frozen as a picture was being taken. Is the shutter something that might respond to turning the camera on and off, zooming in and out, slapping the camera with your hand or some other non-destructive action? Anyone have this experience with an SX50 and resolve it successfully?

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Apr 16, 2019 18:59:58   #
DWU2 Loc: Phoenix Arizona area
 
Just a guess - try taking the battery out and putting it back in.

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Apr 16, 2019 19:03:09   #
PixelStan77 Loc: Vermont/Chicago
 
RichJ207 wrote:
A friend has an SX50 with a stuck shutter, that became frozen as a picture was being taken. Is the shutter something that might respond to turning the camera on and off, zooming in and out, slapping the camera with your hand or some other non-destructive action? Anyone have this experience with an SX50 and resolve it successfully?


Try an authorized Canon Repair.

https://www.usa.canon.com/internet/portal/us/home/support/service-repair/servicelocation

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Apr 16, 2019 19:09:47   #
Eric2018 Loc: Los Angeles, CA, USA
 
my friend had a similar event with a 1Ds and taking the battery out did the trick. Worried that the shutter was fried (pretty old camera with lots of actuations), but it kept working.

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Apr 16, 2019 19:16:34   #
Linda From Maine Loc: Yakima, Washington
 
PixelStan77 wrote:
Try an authorized Canon Repair.
When my sx50 died I was told by Canon that they don't repair those: too cheap, not designed to be repaired.

The battery removal sounds like a good idea as do all the other "non-destructive" actions mentioned by the OP, especially the slapping upside the head

But you can call Canon directly for suggestions also:
Cameras - PowerShot 1-800-652-2666 Monday-Friday: 10:00 am to 10:00 pm

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Apr 16, 2019 20:53:10   #
CHG_CANON Loc: the Windy City
 
I'd like to believe you should get more / longer out of a camera for 2012. But, if the fix can't be done for $50 or less, it doesn't make much sense to repair rather than replace.

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Apr 17, 2019 05:53:00   #
mas24 Loc: Southern CA
 
RichJ207 wrote:
A friend has an SX50 with a stuck shutter, that became frozen as a picture was being taken. Is the shutter something that might respond to turning the camera on and off, zooming in and out, slapping the camera with your hand or some other non-destructive action? Anyone have this experience with an SX50 and resolve it successfully?


Your camera sounds like it is toast..Bridge cameras are generally less expensive than a DSLR. And the lens is fixed, not interchangeable. You can get a used one, perhaps from eBay. It won't have a warranty. The SX50 is discontinued too. I would suggest you get a used or refurbished Canon SX60. The newest Canon Bridge camera is the SX70. A better camera than both the SX50 and the SX60..You can sell defective cameras to eBay for parts. But, don't expect much for it. Good luck.

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Apr 17, 2019 09:30:24   #
olemikey Loc: 6 mile creek, Spacecoast Florida
 
RichJ207 wrote:
A friend has an SX50 with a stuck shutter, that became frozen as a picture was being taken. Is the shutter something that might respond to turning the camera on and off, zooming in and out, slapping the camera with your hand or some other non-destructive action? Anyone have this experience with an SX50 and resolve it successfully?


Low battery power, or dirty battery contacts not allowing the required battery power (amperage) to continue or finish a function. I have experienced these "stalls" or stallouts when battery remaining power drops to low (usually below 20% remaining) on some batteries, and the same thing can happen when power is low and contacts are dirty/corroded and won't allow enough power to the system to complete a function.

Does not cost anything to try cleaning battery and camera electrical contacts, some 91% alcohol and lintless swabs would work, don't pour it in or on, just a little bit is all you need, then blow dry the connection areas, reinstall and try it again. It is very helpful to have the battery fully charged. A camera reset, on/off switching, and on/pff with other functions (sensor dust off, cleaning operation), any may help wake it up.

Hope you resolve it easily, good luck.

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Apr 17, 2019 10:53:04   #
camerapapi Loc: Miami, Fl.
 
"Try an authorized Canon Repair."


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Apr 17, 2019 15:14:01   #
RichJ207 Loc: Sammamish, WA
 
Thanks for all the helpful comments. I think that covers the alternatives. The friend is out of town for a while so I won’t have any update from her soon. Thanks, again,
Rich

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Apr 17, 2019 19:15:38   #
nadelewitz Loc: Ithaca NY
 
RichJ207 wrote:
A friend has an SX50 with a stuck shutter, that became frozen as a picture was being taken. Is the shutter something that might respond to turning the camera on and off, zooming in and out, slapping the camera with your hand or some other non-destructive action? Anyone have this experience with an SX50 and resolve it successfully?


Have you not tried those things, instead of asking on a forum if they'll do anything?

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Apr 17, 2019 19:43:23   #
jeep_daddy Loc: Prescott AZ
 
Start off tapping it gently with a hammer. If that doesn't work, take a 3 pound sledge to it and see if that works. Or, you could call Canon 1-800-OKCANON

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Apr 18, 2019 07:02:13   #
GMCJim Loc: York Haven Pa
 
Gonna date myself my minolta 7000 did that once. I touched it with a toothpick and it closed blew the body out with an air duster and its fine still works today

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