wishaw

I have a canon xti(10 years old) and a canon 70D(2 years old)
they produce CR2 files.
if I plug the xti into the EOS utility it tells me it is the xti but will not copy to the computer.
i have version 4.3.0.0 of digital photo professional. It will not allow me to edit any raw image or jpg taken with the xti.
i have version 3.14.47.0 of digital version professional so that I can edit raw and jpg from the xti.
I can also edit raw and jpg from the 70D in this version.

I contacted Canon and they tell me that although the raw files are CR2 they are all different depending on camera.
Even although the utility knows it is the xti it is not set up to move older CR2 like the xti.

it is a copy utility. it should be able to move any type of file anywhere. IBM had a copy utility on the first mainframes made and it would copy anything. i would not be surprised if IBM said that the software has not changed in 60 years.
if I was using a utility vehicle would i need a different one for wood, rock, chickens or ducks.
Why does canon need a different version of a utility for every camera they make.
Is this just a Canon problem or do other camera makers do the same thing?

BebuLamar

Perhaps you would need no utility at all. Just the copy and paste command from Windows. However, I would be surprised if the new software doesn't allow you to edit old RAW files. Sure they are all different but the new software should open the files from older cameras.

burkphoto Loc: High Point, NC

It's called software for a reason... The developer can re-write it to change its purpose, function, compatibility, look and feel, and results.

Canon typically drops support for older camera models from its software after five to ten years. In the world of digital cameras, ten years is half a century — several operating system versions, and several computer generations ago!

CHG_CANON Loc: the Windy City

Hey wishaw, the RAW files, although all named "CR2" as the extension, are each unique to the sensor of the camera body. The RAW files are named differently from all the various camera manufactures and for all camera types, the RAW files are always unique to the camera-type that creates them.

Regarding the various types of Canon's CR2 files and the DPP software, the DPP version 4x software supports the edits of all but the very first EOS DSLR bodies, including support for your XTi and all ##D versions. The DPP 4x software exists specifically for editing RAW / CR2 files and is not intended for JPEG editing. The v3 software is also current for all EOS DSLRs providing edit options for both JPEG and RAW, although the capabilities for the RAW edits is limited when compared to the v4 software. Based on your problem description, it seems you need to visit the Canon website and download the current v4.9.2 software. You just need a valid EOS serial number to enable to software download.

Typically, the RAW photographer will work exclusively in this more robust format. If you desire to work with both the JPEG and RAW formats, the need to use both DPP software versions is a free option. Other 3rd-party tools will support both formats in a single edit tool, typically for a purchase price.

On copying files from the camera to computer, you might just use the operating system rather than the EOS utility software. Just connect the USB cable, turn on the camera, and use Windows Explorer to navigate to the EOS body and select and copy the image files from the camera to the computer.

Dngallagher Loc: Wilmington De.

Raw files differ from model to model of camera. Often it may only be the descriptor inside the file, for example, a Nikon NEF file from a D7200 differs from a Nikon D7000. The identifier inside the file tells the software what model camera it is from and if the software does not support that particular model it will not open and allow editing, even though if you changed the internal descriptor it would decode and develop it perfectly fine.

Copying a file should not matter, a file is a file - you should be able to simply plug your SD card into a card reader and use any file utility (Windows Explorer or Apple's Finder) to copy files from card to computer.

Why rely on a specific utility to transfer files, when it is just a file from an external disk (SD card)? Get your self an inexpensive SD card reader and connect to your computer and use normal file tools to transfer (copy or move) files, regardless of what camera made them.

burkphoto Loc: High Point, NC

One of the primary uses of EOS Utility is remote control of the camera from a computer. The other is tethering the camera to a computer. Tethering allows download of files to a hot folder, where another application can pick them up and do something with them.

wishaw

To the copy problem. File explorer shows me the camera and I can copy to the laptop. The problem with that Is that it copies to one folder. The eos utility puts them in date folders.
Also my comment about a utility. It should copy regardless of the file type.
So you are saying if I go out and buy a new mirror less I will probably need another version of dpp.
If I live long enough my laptop will fill out the hard disk with versions of dpp and will need another drive to store my pics.
Thanks for the comments.
You are saying if I give up Canon and move to Nikon or whatever I will post the same comments about camera types and software versions in 10 years time

CHG_CANON Loc: the Windy City

Unsure how much of this comment is tongue in cheek ....

For versions of DPP, keep only the current v3 and current 4v softwares. If after installing the updates, you have multiple point versions, uninstall the older versions. The software is relatively small and is an unlikely candidate to be in the top-10 of diskspace usage of yours or anyone's computers, regardless of laptop or lifetime ...

If you don't like the name of the target folder after copying, use your OS to remain the folder to whatever name is desired.

Once you download the DPP v4.9.2, you have the DPP software that supports the RAW files from the new EOS R as well as the EOS M models, and several Powershot models. I didn't count them all, but at least 30 different camera models are supported, including both your EOS 400D / XTi and EOS 70D.

PHRubin Loc: Nashville TN USA

I wouldn't be surprised if each new sensor makes a different kind of RAW file. However, Windows Explorer copies any file blindly. It puts it in the folder YOU SELECT.

Dngallagher Loc: Wilmington De.

Yes, understood.

Me, I do not tether to my computer, but will use remote control of my 80D from my iPhone or iPad via WiFi.

For raw transfers though, I rely on my card reader, much faster in the long run

burkphoto Loc: High Point, NC

Yeah, a good USB-C or USB 3 card reader screams.

Tethering is best for special applications. I used EOS Utility at my former employer to tether Canons to PCs for school portrait applications. Our proprietary software monitored a hot folder and auto-imported images for editing and linking to student order information. It was a slick system.

These days, I use Panasonic's iPhone Image App to control my Lumix GH4 remotely, mostly for macro photography of slides and negatives, or items I copy on my copy stand.

wishaw

Mostly tongue in cheek.
I will try that.
Another thought. All of my other cameras have a sensor that has been supported for over 100 years and still are.

BebuLamar

I have a Nikon Coolpix 5000 circa 2002 and I can open the RAW file with Nikon latest software without problem. I guess it's a Canon thing.

burkphoto Loc: High Point, NC

DPReview.com reports today that Kodak Alaris is selling off its paper and film business... for a measly $34 million.

https://www.dpreview.com/news/3179427253/kodak-alaris-is-looking-to-sell-off-its-paper-and-film-unit

KJ72

Commiserating with you because I had the same problem in reverse. I had an XTi and used PS Elements on a 32-bit Windows 7 computer to edit. Just got an 80D and the “same” CR2 files wouldn’t open. I had to buy a new Windows 10 laptop to run newer software that opens my 80D raw files. Argh!