John_F wrote:
A long time ago, I made a purchase on eBay and paid via PayPal. The product proved to be grossly mis-represented and unusable. In response to my report and request for rectification to both eBay and PayPal fell on deaf eyes and ignored. They in practical terms supported the seller's fraud. So I vowed to never, ever go anywhere near eBay and PayPal. Rip off the buyer, blame the seller; but rip off the buyer a second time, blame the buyer.
Sorry you had such a bad experience. We have never had a problem with Ebay fixing a problem and refunding money when an item did not show up or was wrong. Have not had a problem with PayPal to know what would happen with them.