BJW

I have experienced a problem when I transfer images from an SD card to Photos on an iPad Pro using the Apple card reader ( the “dongle”??)that plugs into the lightning port.

Upon inserting the memory card into the slot and then plugging it into the iPad port, the “Import” function is activated and the import begins. (You can select “all” or select only those images you want to import) Depending on how many images you import, the “Import Complete” message will eventually appear. You can then select “Keep” images or “Delete” from card. DON’T press “delete” .
After import is complete, you will see all your imported images on the screen. No problem so far.
Then, remove the card or unplug the adapter from the iPad port, and all the imported images VANISH. The only remnant of the imported images are blank boxes, like space savers, where each of the images were before unplugging the card.

I’ve been in touch with Apple Care whose engineers have advised me that there have been such reports. I am working with an Apple adviser and will let you know what they come up with.

The only way I have been able to see the images is by importing them from within LRCC on iPad from the Photos Camera Roll—which are just blank boxes.

I am shooting with a Nikon D500 with a pro master SD XC II (3) 64 GB Velocity memory card, formatted in camera before the shoot. I’ve used it before with no problem. All images are shot in RAW.

The iPad Pro software is version 12.1.1 which is the latest.

I noticed the same issue about a month ago when I tried shooting with a Fujifilm XT-3.

Has anyone experienced this issue?

BJW

rjaywallace Loc: Wisconsin

I have used Apple’s SD card to Lightning attachment and it worked just fine. No problem here. I assume you tried clicking directly on one of the blank boxes to see what happens.

BJW

That’s what’s so befuddling to me. I too have used it flawlessly. Then this disappearing act started couple a weeks ago with the XT-3. Now it’s with the D500.
I did tap the blank boxes several times, no luck. I shut and restarted the iPad to reboot. No luck.
I think my work around till Apple figures it out is to import directly into LRCC.

tdekany Loc: Oregon

I use Olympus cameras and never experienced any importing issues. How do you import directly to LRCC?

david vt Loc: Vermont

Any Chance an iOS update went through in last several weeks? I know I have one pending that I have not done. Never know what that might screw up.

I am only importing JPEGs, so have not noticed an issue (at least yet!!!!)

Good luck?

BJW

UPDATE

i shot an ice hockey game last night in JPG. On the SD card there were some old RAW files not previosly imported. All the images transfered to Photos, fine. Then I removed the card. The RAW files vanished. The JPGs remained visible as they should have.

I’m hoping this will get the Apple engineers one step closer to figuring out why my Photos app has lost its RAW capabilities.

jeryh Loc: Oxfordshire UK

Funny you should experience this; I have an iMac cica sepember 2015. I use an usb3 card reader, which is very good, BUT, it uploads straight into photos ; all images appear on the photos screen, but you cannot work on them, or drag them on to the desk top, so I can work on them. I tried removing the reader, and all the images vanished. It took a lot of faffing about- nearly three hours to re download, and then eventually manage to upload into Bridge. So much for progress.

minniev Loc: MIssissippi

I had this exact problem with my Olympus raw files during the summer, with whatever OS was current then. The raw files were imported into Photos on the iPad but appeared blank while jpg files were visible. I coped with it by importing the blanks into LRCC, where they were visible. The problem was resolved in the next OS version.

snapshot 51

I’ve never used card readers to download my pictures. I download my pics direct from camera through a USB adapter. Plug your camera in with USB adapter, go to photos or whatever program you want turn camera on choose which photos you want and download. Hope this helps.

jack3 Loc: Savannah ga

Ck. If you have space to download the photos. You may try downloading one photo to see what happens. I have used a iPad for years to edit photos and have had to move photos to hard drive to download more.

John_F Loc: Minneapolis, MN

I have not had any Apple SD card kit with my iPad Air 2. I have not upgraded iOS from 10.3. I note you have iOS 12.? . Might that be the problem.

mikeglaw

I just upgraded to 12.1.1. I’ll try this version with my IPad Air 2 and see what happens.

benvangool_gmail.com

I have an iMAC, latest update.
Upload pictures directly by inserting the memory card in the iMAC.
Pictures shot as RAW are "blank"
A "Photo" bug?
BVG

Str8aero Loc: North Texas

Not sure if the same problem, but a good friend who shoots Fuji had that problem. It was related to compressed vs uncompressed. One worked and the other didn’t. It was documented on the Apple sites for which cameras were supported with or without compressed raw files. Just don’t remember which was and was not supported? It was interesting that he’d have all the blank photos in the Photos app after import - he could then import them into Lightroom mobile on his iPad Pro and they’d show up.