zumarose

When I was in England visiting family someone took a photo on my Samsung edge 7 of my brother and me. A few seconds later they took a photo of my brother and sister. Same lighting. Same camera. Same condition. Both photos are in focus and both look fine on the phone. I am trying to print out both of them to gift to my brother. The one with my sister is fine. The one with me and brother will not print out at any size. The error message is that the resolution is too poor. The one with the red jacket is ok. The photo with the black jacket is unprintable. I can see it's a little softer but it still shows clear enough that it should print on a small format. I'd love to send both photos my brother. Is there a way I could up the resolution. Keep in mind this is not a raw file so i'm limited in what I can do I think. As it shows up clear in digital format i'm wondering if it would show better on a digital photo frame. If I just have to load in the file and not print it i'm thinking it would work. Or am I off base? This photo is very dear to me as is my brother. Would appreciate all suggestions. Thanks

Longshadow Loc: Audubon, PA, United States

What software are you using to print?

Rich1939 Loc: Pike County Penna.

There is no reason either one of those images should be a problem. In fact I think the problem is not the image but your software. What program are you using for printing?

Longshadow Loc: Audubon, PA, United States

zumarose

I don't usually print my dslr photos so I don't have a printer. I just post them to my blog. So I've been to two digital photo print shops and I don't know what software they use. I'll try to go to a higher end store. Encouraging to know that they look ok to others. I'm baffled

kubota king Loc: NW , Pa.

I have a program I bought that does a great job doing what you ask . If you send me the photo you want printed that wont print , I will run it thru my program and send it back to you so you can get it printed . This program does a better job than Photoshop I own .Tom
Send to me thru private message

JohnSwanda Loc: San Francisco

Are both photos the same resolution? We can't tell from viewing them on the web unless you check "store original". Maybe the one with the problem has reduced resolution for some reason.

BebuLamar

The photos as posted are 800x600 which is low res but still you can make a decent 4x6 from them. I believe the images at least a bit larger before it got posted here. So they should be OK for 4x6.

Linda From Maine Loc: Yakima, Washington

600 px wide is the UHH thumbnail default. I can post a 4000 px wide image and the thumbnail will still be 600. Only when "store original" is selected, will we know the truth

Bill_de Loc: US

If you do post a 4000 px wide image and do not select 'store original' you are doing yourself a disservice. You can't expect the website to do a good job when it automatically squishes a large image to fit into 600 pixels.

Big image, store original is a must!

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Linda From Maine Loc: Yakima, Washington

Yes, of course, and the UHH how-to doc does sort of cover that:

- Maximum dimensions for images are 600x800. So if you want to post a crop and be assured that it doesn't get reduced, then resize it on your end down to at most 600 pixels in width. Images with dimensions of 600x800 or less aren't modified during the upload process.

zumarose

That is so kind of you. I'll do that.