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Nov 23, 2018 15:39:33   #
Grace98 Loc: Waterlooville, Hampshire - United Kingdom
 
Sorry but it's not fixed for me as at today's digest. I'm in the UK. THANKS
Admin wrote:
It appears that pictures aren't visible to some people. The issue has been confirmed. I'm working on it. Seems like it's related to network routing.

I'll post some updates soon.


UPDATE: 10AM Eastern time. Can someone who was experiencing this problem earlier today let me know if it's working now?

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Nov 23, 2018 15:46:53   #
Grace98 Loc: Waterlooville, Hampshire - United Kingdom
 
I just checked again & seeing pics now. Problem I have is when I get emails from UHH the links fo not work anymore so have to copy & paste in browser. Started yesterday. Not a big deal but annoying that links are not working. I checked other emails but links all work..just UHH. Thanksquote=Grace98]Sorry but it's not fixed for me as at today's digest. I'm in the UK. THANKS[/quote]

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Nov 23, 2018 17:25:17   #
Admin
 
It appears that this problem occurs early in the morning eastern time. It will most likely happen again tomorrow, and I'll try to track down the source as it happens.

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Nov 25, 2018 09:34:52   #
Grace98 Loc: Waterlooville, Hampshire - United Kingdom
 
Hello, the problem doesn't seem to have been sorted......normally there would be a dialogue box stating "show pictures" and when you click on it, the links appear. Strangely enough, I keep some copies of these emails in a folder if there's a subject I'm interested in...I had a look at these old emails and the links do not show either. To make it clearer, this is the email I got today :Here is the list of latest photography topics on the Ugly Hedgehog Photography Forum as of November 25, 2018:

You can find it published here:

https://www.uglyhedgehog.com/b-337076-e-1774

Let us know if you have any questions.

Ugly Hedgehog Team,
news@UglyHedgehog.com

P.S. If you need to update your e-mail address,
change how often you receive the digest,
change time of day when you receive the digest,
or unsubscribe, then please visit the link below:

https://www.uglyhedgehog.com/st-337076-8490


Thank you.
Kind regards
Grace




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Admin wrote:
It appears that this problem occurs early in the morning eastern time. It will most likely happen again tomorrow, and I'll try to track down the source as it happens.

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Nov 25, 2018 11:54:18   #
Admin
 
Grace98, can you PM me a screenshot of the page where "show pictures" is supposed to be visible?

Do you see pictures on the site at all?

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Nov 25, 2018 15:29:18   #
Grace98 Loc: Waterlooville, Hampshire - United Kingdom
 
Yes I can see pictures on the site. I eill send you a screenshot tomorrow as not at home at the moment..it' 8.30 pm here..thanks Grace..
Admin wrote:
Grace98, can you PM me a screenshot of the page where "show pictures" is supposed to be visible?

Do you see pictures on the site at all?

Reply
Nov 26, 2018 05:11:30   #
Grace98 Loc: Waterlooville, Hampshire - United Kingdom
 
Good morning. I'm attaching 3 screenshots and hope they make sense:
1. Email from UHH - as you can see, cannot click on the link.
2. An example where it states "Show Images"
3. When you click on the Show Images, you can see the links and pictures.
At first I had thought it was something with my email settings but it only happens with emails from UHH. Quite frustrating.
Would appreciate you look into it. Thank you. If you think changing the email helps, I can always provide another email. Grace
Grace98 wrote:
Yes I can see pictures on the site. I eill send you a screenshot tomorrow as not at home at the moment..it' 8.30 pm here..thanks Grace..

Email from UHH
Email from UHH...

Email showing "Show Images"
Email showing "Show Images"...

When you click on "Show Images"
When you click on "Show Images"...

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Nov 26, 2018 08:14:25   #
Admin
 
Yes, UHH e-mail is plain text, so there are no images to show inside the e-mail.

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Nov 26, 2018 08:36:36   #
Grace98 Loc: Waterlooville, Hampshire - United Kingdom
 
I used to get the show images box even if there are no images. The show images box works also if there are links only. Do when I used to get the daily email I first clicked show images and then the links were accessable. Now I have to copy the link and paste in the browser. Very frustrating. Something must have happened since your initial post. I've been receiving your emails for quite a while & never had this problem..but anyway thanks Grace
Admin wrote:
Yes, UHH e-mail is plain text, so there are no images to show inside the e-mail.

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Nov 26, 2018 10:39:04   #
Admin
 
Oh, I see what you mean. You need to contact your e-mail provider about this. Their e-mail classification system makes the decision on that.

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Nov 26, 2018 14:33:25   #
Grace98 Loc: Waterlooville, Hampshire - United Kingdom
 
All emails from everybody is receivef ok, only from UHH since you first posted this post about pictures. I will change to another email on my account to see if it works. If it doesn't work will contact my provider to see if they can help...thanks
Admin wrote:
Oh, I see what you mean. You need to contact your e-mail provider about this. Their e-mail classification system makes the decision on that.

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