Angel Star Photography wrote:
The problem is not the drive but rather a setting within your computer. A screen shot, as mentioned by jerryc41, would be helpful. Otherwise, we will be simply guessing at a solution.
As for WD external drives, don't discount them so easily. They are great drives and very reliable. I have several that are as much as ten years-old and all continue to operate without a single problem.
I have three WD drives and they are great.