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Nikon repair
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Oct 8, 2018 17:43:36   #
Bobnewnan
 
My d500 was working fine, I had taken a few shots and then drove out in the country for some fall color shots. Bummer, the shutter would open apparently but wouldn't close for some period of time. Tried several setups, no change. Did a reset, no change. Set everything in manual and got some shots. Got home and mailed it to Nikon repair in Los Angles. Two days later got the bill by email, paid it and 5 days later the camera was home! Boy was I happy with that service since I had read some comments about Nikon's poor service. Then I read the report. Claimed the camera setup was with a 2 second delay in the shutter release. Ain't no way!!! I shoot mostly birds in flight and a few landscapes but I didn't even know such a setting was available. O.K. that's my fault, I haven't memorized all the menus after two years and have NEVER used shutter delay. But after all the cameras I've had, and the d500 for two years, I would definitely know if I had setup a shutter delay. So, I got fast service with a hopefully thorough checkout and the camera works fine for $261, but I really wonder what was wrong with the shutter. BTW I looked at the menu and they had "left" in with a 2 second shutter delay! I turned it off. Oh well, now I know where it is. Attached are some flight shots and a landscape just for fun







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Oct 8, 2018 17:53:06   #
Mac Loc: Pittsburgh, Philadelphia now Hernando Co. Fl.
 
Bobnewnan wrote:
My d500 was working fine, I had taken a few shots and then drove out in the country for some fall color shots. Bummer, the shutter would open apparently but wouldn't close for some period of time. Tried several setups, no change. Did a reset, no change. Set everything in manual and got some shots. Got home and mailed it to Nikon repair in Los Angles. Two days later got the bill by email, paid it and 5 days later the camera was home! Boy was I happy with that service since I had read some comments about Nikon's poor service. Then I read the report. Claimed the camera setup was with a 2 second delay in the shutter release. Ain't no way!!! I shoot mostly birds in flight and a few landscapes but I didn't even know such a setting was available. O.K. that's my fault, I haven't memorized all the menus after two years and have NEVER used shutter delay. But after all the cameras I've had, and the d500 for two years, I would definitely know if I had setup a shutter delay. So, I got fast service with a hopefully thorough checkout and the camera works fine for $261, but I really wonder what was wrong with the shutter. BTW I looked at the menu and they had "left" in with a 2 second shutter delay! I turned it off. Oh well, now I know where it is. Attached are some flight shots and a landscape just for fun
My d500 was working fine, I had taken a few shots ... (show quote)


Did you accidentally move the Release Mode dial to self timer?

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Oct 8, 2018 17:56:27   #
Kmgw9v Loc: Miami, Florida
 
Very, very nice images.
Sometimes ghosts lurk about.

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Oct 9, 2018 01:26:50   #
Bobnewnan
 
Mac wrote:
Did you accidentally move the Release Mode dial to self timer?


Nope, only time I use the self timer is when I want to get in a family picture or such like.

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Oct 9, 2018 07:49:24   #
traderjohn Loc: New York City
 
Bobnewnan wrote:
My d500 was working fine, I had taken a few shots and then drove out in the country for some fall color shots. Bummer, the shutter would open apparently but wouldn't close for some period of time. Tried several setups, no change. Did a reset, no change. Set everything in manual and got some shots. Got home and mailed it to Nikon repair in Los Angles. Two days later got the bill by email, paid it and 5 days later the camera was home! Boy was I happy with that service since I had read some comments about Nikon's poor service. Then I read the report. Claimed the camera setup was with a 2 second delay in the shutter release. Ain't no way!!! I shoot mostly birds in flight and a few landscapes but I didn't even know such a setting was available. O.K. that's my fault, I haven't memorized all the menus after two years and have NEVER used shutter delay. But after all the cameras I've had, and the d500 for two years, I would definitely know if I had setup a shutter delay. So, I got fast service with a hopefully thorough checkout and the camera works fine for $261, but I really wonder what was wrong with the shutter. BTW I looked at the menu and they had "left" in with a 2 second shutter delay! I turned it off. Oh well, now I know where it is. Attached are some flight shots and a landscape just for fun
My d500 was working fine, I had taken a few shots ... (show quote)


Hard telling not knowing.

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Oct 9, 2018 08:26:11   #
BboH Loc: s of 2/21, Ellicott City, MD
 
Whatever - really good images

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Oct 9, 2018 08:28:54   #
NikonRocks Loc: Sydney
 
May I suggest you buy a user manual for your camera from a third party author and work through all the settings that your camera has. You will be amazed at the number of new things you didn't know your camera can do. Whether you use some of these newly discovered settings is up to you but at the end of the day you will be better rounded in knowing where to look in your menus to find the cause of a "problem". Been there - done that!

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Oct 9, 2018 08:42:11   #
jerryc41 Loc: Catskill Mts of NY
 
That certainly is strange. It's especially strange that you complained about the delay, and they left it set to delay. I've had my Sony a6000 changer settings on my, but never a Nikon. It's ublikely the camera would have goner into delay mode on its own, though.

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Oct 9, 2018 08:50:22   #
olemikey Loc: 6 mile creek, Spacecoast Florida
 
I'm surprised it would still have been on 2 second delay even after a "reset". I do not own that model, but still find it strange, wouldn't think a 2 second delay would be a reset "default". Very nice images.

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Oct 9, 2018 09:02:09   #
sueyeisert Loc: New Jersey
 
Have you called Nikon tech support?

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Oct 9, 2018 10:18:01   #
TriX Loc: Raleigh, NC
 
Great shot of the Hummingbird - wish I had taken that!

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Oct 9, 2018 12:19:08   #
Bobnewnan
 
Excellent advice which I complied with when I first got the camera. Admittedly I haven't gone through the manual (I have several) in awhile so it is obviously time to do it again. Yep, there are a LOT of things in there that I never use, guess someone does, i.e. someday I'll make a video. Maybe.

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Oct 9, 2018 12:22:11   #
Bobnewnan
 
No, I haven't called them. The camera works like I want, after I learned to check ALL the settings, so I didn't think it would do much good.

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Oct 9, 2018 12:26:23   #
RickL Loc: Vail, Az
 
Bobnewnan wrote:
My d500 was working fine, I had taken a few shots and then drove out in the country for some fall color shots. Bummer, the shutter would open apparently but wouldn't close for some period of time. Tried several setups, no change. Did a reset, no change. Set everything in manual and got some shots. Got home and mailed it to Nikon repair in Los Angles. Two days later got the bill by email, paid it and 5 days later the camera was home! Boy was I happy with that service since I had read some comments about Nikon's poor service. Then I read the report. Claimed the camera setup was with a 2 second delay in the shutter release. Ain't no way!!! I shoot mostly birds in flight and a few landscapes but I didn't even know such a setting was available. O.K. that's my fault, I haven't memorized all the menus after two years and have NEVER used shutter delay. But after all the cameras I've had, and the d500 for two years, I would definitely know if I had setup a shutter delay. So, I got fast service with a hopefully thorough checkout and the camera works fine for $261, but I really wonder what was wrong with the shutter. BTW I looked at the menu and they had "left" in with a 2 second shutter delay! I turned it off. Oh well, now I know where it is. Attached are some flight shots and a landscape just for fun
My d500 was working fine, I had taken a few shots ... (show quote)


Excellent photography

Rick

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Oct 9, 2018 13:47:28   #
Jimmy T Loc: Virginia
 
OK, I admit that I have accidentally put my 7D Canon on a two-second delay before. No matter how hard I pressed the button the shutter would not trip for two seconds. Talk about shutter lag, Haha. I looked around for someone to blame it on, but "Bad Jimmy" and I were the only ones that used that camera, Haha. Don't get me wrong Bob, I'm not pointing fingers, I'm just saying, you are not alone. JimmyT sends, Grin
Bobnewnan wrote:
My d500 was working fine, I had taken a few shots and then drove out in the country for some fall color shots. Bummer, the shutter would open apparently but wouldn't close for some period of time. Tried several setups, no change. Did a reset, no change. Set everything in manual and got some shots. Got home and mailed it to Nikon repair in Los Angles. Two days later got the bill by email, paid it and 5 days later the camera was home! Boy was I happy with that service since I had read some comments about Nikon's poor service. Then I read the report. Claimed the camera setup was with a 2 second delay in the shutter release. Ain't no way!!! I shoot mostly birds in flight and a few landscapes but I didn't even know such a setting was available. O.K. that's my fault, I haven't memorized all the menus after two years and have NEVER used shutter delay. But after all the cameras I've had, and the d500 for two years, I would definitely know if I had setup a shutter delay. So, I got fast service with a hopefully thorough checkout and the camera works fine for $261, but I really wonder what was wrong with the shutter. BTW I looked at the menu and they had "left" in with a 2 second shutter delay! I turned it off. Oh well, now I know where it is. Attached are some flight shots and a landscape just for fun
My d500 was working fine, I had taken a few shots ... (show quote)



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