Nikon repairs by United Electronics Group: FYI, in case anyone out there is in the same situation. I submitted one of my cameras (a P900) for repair via the Nikon website and, based on...

rfcoakley Loc: Auburn, NH

FYI, in case anyone out there is in the same situation. I submitted one of my cameras (a P900) for repair via the Nikon website and, based on their instructions, sent it to United Electronics Group in Elk Grove Village, IL. I've just discovered that this company has gone out of business. I've contacted Nikon to find out what is being done with my camera and am awaiting their response.

Golden Rule Loc: Washington State

rfcoakley wrote:

FYI, in case anyone out there is in the same situation. I submitted one of my cameras (a P900) for repair via the Nikon website and, based on their instructions, sent it to United Electronics Group in Elk Grove Village, IL. I've just discovered that this company has gone out of business. I've contacted Nikon to find out what is being done with my camera and am awaiting their response.

I hope you locate the camera soon! Nikon has two repair shops. One on the east coast and one on the west coast. The addresses are on their website. I just got my camera back very promptly from them after a sensor cleaning.

Swede Loc: Trail, BC Canada

Interesting, I'm kinda curious as to what Nikon's response is going to be.

Keep us informed.

Maybe a new P900 is coming your way?

Good Luck

Swede

JeffDavidson Loc: Originally Detroit Now Los Angeles

I hope that you get it back soon or a new one. I have used Nikon repair in LA a few times and have been very satisfied.

insman1132 Loc: Southwest Florida

Keep us posted, RF. This is important.

lesdmd Loc: Middleton Wi via N.Y.C. & Cleveland

I hope you have some sort of written record that they gave you bad information.

Architect1776 Loc: In my mind

lesdmd wrote:

I hope you have some sort of written record that they gave you bad information.

sueyeisert Loc: New Jersey

How did you send the camera insured I hope.

rjriggins11 Loc: Colorado Springs, CO

I'm a camera repair technician and belong to a network of shops and repair facilities across the nation. Their closure took everyone by surprise. Word is they are returning all cameras, repaired or not, to their owners.

jeep_daddy Loc: Prescott AZ

Good luck with that.

rfcoakley wrote:

FYI, in case anyone out there is in the same situation. I submitted one of my cameras (a P900) for repair via the Nikon website and, based on their instructions, sent it to United Electronics Group in Elk Grove Village, IL. I've just discovered that this company has gone out of business. I've contacted Nikon to find out what is being done with my camera and am awaiting their response.

colinc1 Loc: Goleta, California

I had a Nikon Coolpix P900 repaired on the west coast. It would appear that Nikon outsources Coolpix repairs. The company on the west coast is called Luxtech Repair in Torrance California. I know this does not help your situation but is just interesting information. I hope you get your camera back soon.

traderjohn Loc: New York City

rfcoakley wrote:

FYI, in case anyone out there is in the same situation. I submitted one of my cameras (a P900) for repair via the Nikon website and, based on their instructions, sent it to United Electronics Group in Elk Grove Village, IL. I've just discovered that this company has gone out of business. I've contacted Nikon to find out what is being done with my camera and am awaiting their response.

I hope you have insurance.

timepass Loc: Yardley,PA

That's a shame,hope you get your camera back quickly.

rfcoakley Loc: Auburn, NH

here's two responses from Nikon tech support - both received this morning:

(1) Thank you for contacting Nikon. Cameras that were sent to UEG prior to closing are being sent to our Nikon service center to be handled instead. I will escalate this case with the service number you provided me to see if we have any information available on it's status.

(2) Thank you for contacting Nikon. We are currently working with UEG to get this resolved, however we do not yet have an ETA of when it will be complete. We will inform you as soon as we are able to on this matter.

mwsilvers Loc: Central New Jersey

rfcoakley wrote:

FYI, in case anyone out there is in the same situation. I submitted one of my cameras (a P900) for repair via the Nikon website and, based on their instructions, sent it to United Electronics Group in Elk Grove Village, IL. I've just discovered that this company has gone out of business. I've contacted Nikon to find out what is being done with my camera and am awaiting their response.

Did you actually speak to a live person either at Nikon or the third party provider, or get an online or email confirmation, before boxing up your camera and sending it in? Or, did you just follow the instructions on their website and never actually get a confirmation from anyone? In the future, never, never send any product in for servicing to anyone without first receiving some verbal or written confirmation before hand. I hope you get your camera back. Lesson learned.