Looking for new tower computer: I am looking for a desktop tower. I am looking at Dell, Lenovo, & GO. I would like i7 - 12 gb ram - 1 TB hard drive. My concern is who has good customer...

junglejim1949 Loc: Sacramento,CA

I am looking for a desktop tower. I am looking at Dell, Lenovo, & GO.
I would like i7 - 12 gb ram - 1 TB hard drive.
My concern is who has good customer support... conflicting reviews... no surprise.

Appreciate you opinions

dandev Loc: Enumclaw, WA

I am looking as well. I'd like to have 32G and a SSD. Here's a candidate: https://www.newegg.com/Product/Product.aspx?Item=9SIAE4N7XH1075

Lens Creep

if you have a little skill, i recommend purchasing all the components and building your own custom system. I did that this last time around and could not be happier. I got a monster system for the same price i would've paid for a minimally capable brand name rig. Just a thought!

junglejim1949 Loc: Sacramento,CA

Thanks, I was hoping to stay under a grand, as I would be adding MS Office.
The one you have suggested sounds great, now I have to justify the final budget.
Thanks for quick response

ebbote Loc: Hockley, Texas

I know that Dell has very good customer support, I don't know about the others.

TriX Loc: Raleigh, NC

Rather than 12GB, I'd suggest 16GB minimum (32 is better), separate video card with at least 2GB VRAM, and an SSD (256 GB is Good, larger is better) for OS and ap storage. If you can afford it, I'd use an SSD for all storage, but expensive if you need a large amount of storage for photos, in which case, I'd suggest something like a 4TB drive from HGST or WD, preferably an enterprise class drive. Also, don't forget a 64 bit OS, and personally, I'd include a BluRay / MDisk drive.

junglejim1949 Loc: Sacramento,CA

I am using external hard drive for my pictures. Will I still need 2TB hard drive.
Thanks for your quick response... more to think about. Beest Buy & Amazon are having pretty good sales.

dandev Loc: Enumclaw, WA

The other purchase I'm looking to make is NAS storage. I'm living with a 3TB Western Digital USB and a 300GB Seagate USB on a laptop with a 256GB hard drive.
I'm looking at a 15TB 4 to 6 bay machine with back-up capabilities. Prices seem to be around $1,200. I have really slow internet (country living) so cloud backup doesn't really work. I've looked at solutions from Drobo, Synology and QNAP. I haven't figured out the right answer yet.

junglejim1949 Loc: Sacramento,CA

Thanks for the info!

TriX Loc: Raleigh, NC

dandev wrote:

The other purchase I'm looking to make is NAS storage. I'm living with a 3TB Western Digital USB and a 300GB Seagate USB on a laptop with a 256GB hard drive.
I'm looking at a 15TB 4 to 6 bay machine with back-up capabilities. Prices seem to be around $1,200. I have really slow internet (country living) so cloud backup doesn't really work. I've looked at solutions from Drobo, Synology and QNAP. I haven't figured out the right answer yet.

The advantage of a NAS system is that anyone on the network can access it, in addition to external users (with appropriate permissions) if you have a fixed IP address for external access. you can do the same thing by mapping a server drive. With NAS, you transfer the data using NFS, CIFS/SMB or FTP protocols. The key difference though is that the NAS "owns" the file system rather than the server. Thus, when you choose a NAS, it's the robustness of the file system and the quality of the drives and the controller that counts as well as the RAID level used. Personally, I've always used enterprise quality NAS, such as NetApp, but Synology gets good reviews. I've looked at Drobo, but their lack of specificity as to RAID level in their marketing-oriented "technical specifications" puts me off. whichever you choose, specify quality HGST or WD (Red) drives, preferably enterprise class.

jerryc41 Loc: Catskill Mts of NY

junglejim1949 wrote:

I am looking for a desktop tower. I am looking at Dell, Lenovo, & GO.
I would like i7 - 12 gb ram - 1 TB hard drive.
My concern is who has good customer support... conflicting reviews... no surprise.

Appreciate you opinions

I like the Dell XPS series, but I've never used their customer support - or anyone's customer support, for that matter. I've been using Dells since 2004, but my main computer now is one I built myself.

junglejim1949 Loc: Sacramento,CA

Great thanks

hookedupin2005 Loc: Northwestern New Mexico

junglejim1949 wrote:

I am looking for a desktop tower. I am looking at Dell, Lenovo, & GO.
I would like i7 - 12 gb ram - 1 TB hard drive.
My concern is who has good customer support... conflicting reviews... no surprise.

Appreciate you opinions

What are you going to be using the new tower for?

yssirk123 Loc: New Jersey

Lens Creep wrote:

if you have a little skill, i recommend purchasing all the components and building your own custom system. I did that this last time around and could not be happier. I got a monster system for the same price i would've paid for a minimally capable brand name rig. Just a thought!

Also check out Costco (especially around Christmas). Last year I was able to get an HP Omen desktop with Intel i7-8700 3.2 GHz processor, 8GB NVIDEA graphics card, 32GB RAM, 256GB SSD, 1TB HD, and DVD/RW for $1099. After purchase, I added an additional 4TB WD HD dedicated to photo storage.

OlinBost Loc: Marietta, Ga.

I have had good success using Dell desktops and I used to work for HP. Lenovo has the best online support for their products that I have ever used (laptops).