I just bought this printer. The Canon software would never recognize that the printer was connected. Win 10 recognizes it and installed the drivers. I can print from Photoshop, but not from Lightroom CC. However, I cannot align the print cartridges. The prints from Photoshop look really good. The Canon Print Utility works but says the printer is a Pro-100. The My Printer utility cannot find the printer. I am not sure whether I need to solve this problem or not. Any thoughts out there.
I have installed and reinstalled the drivers and the printer multiple times.
Check out jtoolman on You Tube and his Pro 10 play list for a wealth of information. Good Luck!
Maybe Canon support can help. I have found them quite easy to contact and helpful.
alandg46 wrote:
I just bought this printer. The Canon software would never recognize that the printer was connected. Win 10 recognizes it and installed the drivers. I can print from Photoshop, but not from Lightroom CC. However, I cannot align the print cartridges. The prints from Photoshop look really good. The Canon Print Utility works but says the printer is a Pro-100. The My Printer utility cannot find the printer. I am not sure whether I need to solve this problem or not. Any thoughts out there.
I have installed and reinstalled the drivers and the printer multiple times.
I just bought this printer. The Canon software wou... (
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Pro-100 and Pro-10 are identical except for paper size. Can you do a test print from Windows? Do you have Lightroom CLASSIC CC? See if you can print from there.
rgrenaderphoto wrote:
Pro-100 and Pro-10 are identical except for paper size. Can you do a test print from Windows? Do you have Lightroom CLASSIC CC? See if you can print from there.
I think the Pro-10 and Pro-100 are identical as to the paper sizes they can handle. Where they differ is in their inks. The Pro-10 is a pigment ink printer where the Pro-100 uses dye inks. I say this as the owner of two Pro-10s, who prints 1000-1500 images a year through the pair, all 8x8 B&W matte prints, now using third party inks with perfect reliability (knock on wood.)
FWIW, my Canons installed correctly on my Mac Mini and respond correctly to print instructions thru Lightroom 6.14 ( NOT a CC product ). They worked as wireless printers for a while, but one and then the other began getting flaky, so I ended up running an ethernet cable and switch to 'em and now they're available across the network.
rgrenaderphoto wrote:
Pro-100 and Pro-10 are identical except for paper size. Can you do a test print from Windows? Do you have Lightroom CLASSIC CC? See if you can print from there.
It'll print from anywhere except Lightroom. I just get the paper error.
wrangler5 wrote:
I think the Pro-10 and Pro-100 are identical as to the paper sizes they can handle. Where they differ is in their inks. The Pro-10 is a pigment ink printer where the Pro-100 uses dye inks. I say this as the owner of two Pro-10s, who prints 1000-1500 images a year through the pair, all 8x8 B&W matte prints, now using third party inks with perfect reliability (knock on wood.)
FWIW, my Canons installed correctly on my Mac Mini and respond correctly to print instructions thru Lightroom 6.14 ( NOT a CC product ). They worked as wireless printers for a while, but one and then the other began getting flaky, so I ended up running an ethernet cable and switch to 'em and now they're available across the network.
I think the Pro-10 and Pro-100 are identical as to... (
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I'm using LR CC. I had this problem with both my HP large format photo printers with LR 6 and I had been using both printers with LR for years. It started after some LR update and then went away finally after another update. That was after spending a lot of time with Adobe and on god knows how many forums looking for a fix. I finally gave up and printed from Photoshop, just like I'm doing now.
I'm connected USB. I tried every USB port I have on this thing, all 12. No just 11. The other runs the wireless mouse and keyboard.
I had trouble wireless but everything fell into place when I wired the connection! I've been very happy with this printer. Good luck
No, the Pro-10 is a pigment printer. From the Pro-10 page on the Canon site
https://shop.usa.canon.com/shop/en/catalog/pixma-pro-10 , which you get by clicking on the image of the printer on the above linked page:
"A new 10-color LUCIA pigment ink system features three black inks for amazing monochrome prints, and a Chroma Optimizer to ensure the inks lay smooth on the paper which reduces metamerism and bronzing. Since the Lucia inks are pigment based, your prints will have incredible longevity and phenomenal photo vividness."
If you do to Devices & Printers what printer version do you see? If it says WS it is a Windows driver that doesn't access the full capability of the printer. You need to have the Canon Pro-10 series driver showing. Give canon a call at 1-800-OK-CANON and they will help you.
I solved my problem. I made a dumbass error. I don't have a DVD/CD drive on this computer. I went off to Canon and downloaded drivers and software for a Pro-10. I have a Pro-100. It wasn't until I was filling out the paperwork for a rebate that it dawned on me. Then it was head slap. Then kick myself for two hours wasted screwing around trying to get it to work.
All is well now. Even prints from Lightroom. Geez, what a dummy.
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