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Anyone do business with National Camera Exchange?
May 12, 2018 12:23:24   #
ejones0310 Loc: Tulsa, OK
 
I'm looking for a Tokina 100mm f2.8 Macro in a Canon EF mount and ran across a used one at National Camera Exchange. But, I've never heard of them before and I'm looking for feedback from someone that knows about them.

https://www.natcam.com/products/canon-tokina-100mm-f2-8-macro/?gclid=EAIaIQobChMItpL5lsmA2wIVTrjACh0QygNiEAQYAyABEgLNZvD_BwE

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May 12, 2018 12:29:46   #
CHG_CANON Loc: the Windy City
 
I bought an old lens from them. Fair price for a lens in great condition. I'd recommend them as a vendor to consider.

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May 12, 2018 12:38:00   #
Oly Guy
 
Yes they are very good-6 month warranty-5 stores-I buy a lot from them-great to call for info.

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May 12, 2018 12:49:36   #
davyboy Loc: Anoka Mn.
 
ejones0310 wrote:
I'm looking for a Tokina 100mm f2.8 Macro in a Canon EF mount and ran across a used one at National Camera Exchange. But, I've never heard of them before and I'm looking for feedback from someone that knows about them.

https://www.natcam.com/products/canon-tokina-100mm-f2-8-macro/?gclid=EAIaIQobChMItpL5lsmA2wIVTrjACh0QygNiEAQYAyABEgLNZvD_BwE

I’ve done business with them many times over the years in MPLS they have 3 or 4 stores and they are awesome they have lots of inventory and cater to pros

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May 12, 2018 16:27:02   #
ltj123 Loc: NW Wisconsin
 
I bought from them in 2015, Canon 7D2 with accessories. Normal Canon pricing, accessories I found out later were way over priced.
Believe good reputation, but salesman steered me to items I should have looked elsewhere. I should have known better, won't doe that again and ain't go back.

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May 13, 2018 09:19:07   #
mvetrano2 Loc: Commack, NY
 
I bought a few items (lenses, lens shades, filters) from them with no issues.

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May 13, 2018 10:13:48   #
ejones0310 Loc: Tulsa, OK
 
I ordered the lens and they put the order on hold. I asked why it was on hold and they said they couldn't tell me until the office people come in on Monday.

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May 13, 2018 10:55:31   #
ashriverguy Loc: Rural Minnesota
 
I live in the Minneapolis area and have been doing business with National Exchange for over 50 years and have NEVER had a bad experience. They helped me get started in this hobby by giving me expert advice in cameras, darkroom equipment, projectors etc and are a third generation business.
I purchased a camera from them in November 2017 and returned to their store in Golden Valley in early May after a winter in Florida with the camera. I told them I just wasn’t happy with the quality of my photos. Their regional manager,
Julie spent about 1 1/2 hours with me and after taking numerous photos with my camera, an identical camera and a couple of upgrades she offered to take my camera (and all the accessories, filters, lenses hood etc) back and gave me a full refund credit. WOW!
Julie then spent more time helping me pick out a different camera that I’m very happy with now. She just couldn’t have been better in any way.
They carry a complete line cameras, accessories, photo processing, classroom courses and their counter help is second to none.
Ashriverguy

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May 13, 2018 11:05:18   #
ejones0310 Loc: Tulsa, OK
 
ashriverguy wrote:
I live in the Minneapolis area and have been doing business with National Exchange for over 50 years and have NEVER had a bad experience. They helped me get started in this hobby by giving me expert advice in cameras, darkroom equipment, projectors etc and are a third generation business.
I purchased a camera from them in November 2017 and returned to their store in Golden Valley in early May after a winter in Florida with the camera. I told them I just wasn’t happy with the quality of my photos. Their regional manager,
Julie spent about 1 1/2 hours with me and after taking numerous photos with my camera, an identical camera and a couple of upgrades she offered to take my camera (and all the accessories, filters, lenses hood etc) back and gave me a full refund credit. WOW!
Julie then spent more time helping me pick out a different camera that I’m very happy with now. She just couldn’t have been better in any way.
They carry a complete line cameras, accessories, photo processing, classroom courses and their counter help is second to none.
Ashriverguy
I live in the Minneapolis area and have been doing... (show quote)


That is encouraging to read. I was a little put off when the order went on hold and they couldn't tell me why. I'll just have to be patient and wait for an answer.

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May 13, 2018 12:58:31   #
bonjac Loc: Santa Ynez, CA 93460
 
I have made purchases with them from time to time and found them to be excellent. I would not hesitate buying from them.

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May 13, 2018 16:50:12   #
Wasabi
 
Bought a lens from them, turned out they had mistakenly misrepresented it, called and they took it back without a problem, paid the return shipping and gave a full refund. Will deal with them again when the occasion arises.

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May 13, 2018 21:26:37   #
RonH Loc: Shoreview MN
 
I live local to their area and buy from them frequently. Other than the high MN state tax along with other local sales taxes they are very competitive in pricing. I don't hold it against them that the state they do business in is one of the highest states for taxes.
Ron H

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