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Adobe apologizes for Lightroom Classic CC bugs, releases bug fix update
Apr 25, 2018 07:23:10   #
yssirk123 Loc: New Jersey
 
From Adobe: "We heard your feedback and felt that parts of the release didn’t uphold the level of quality that we hold ourselves to. We’re happy to report that these issues were resolved and now available for immediate download. Some of the issues resolved included converting presets, sorting and copying/pasting profiles, translation errors, along with crash fixes."

Full article here: https://www.dpreview.com/news/1854903020/adobe-releases-important-bug-fixes-for-lightroom-classic-cc?utm_source=newsletter&utm_medium=email&utm_campaign=2018-april-24&ref_=pe_1822230_281925440_dpr_nl_311_13

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Apr 25, 2018 07:43:13   #
CHG_CANON Loc: the Windy City
 
How about a refund for the month to the entire population for causing these problems? That might make it seem like they were serious in being "sorry".

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Apr 25, 2018 08:00:23   #
duane klipping Loc: Bristow iowa
 
One of the biggest reasons I do not use "subscription" based software. Too many updates released too quickly results in users finding the bugs, like beta testers, plus you get to pay them to test it.

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Apr 25, 2018 08:10:19   #
anotherview Loc: California
 
All software contains bugs on release despite both Alpha and Beta testing by the manufacturer.

Hence, this fact cannot serve as a rational objection to subscription software.
duane klipping wrote:
One of the biggest reasons I do not use "subscription" based software. Too many updates released too quickly results in users finding the bugs, like beta testers, plus you get to pay them to test it.

Reply
Apr 25, 2018 08:21:45   #
CanonTom Loc: Birmingham
 
CHG_CANON wrote:
How about a refund for the month to the entire population for causing these problems? That might make it seem like they were serious in being "sorry".



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Apr 25, 2018 08:22:42   #
BobHartung Loc: Bettendorf, IA
 
anotherview wrote:
All software contains bugs on release despite both Alpha and Beta testing by the manufacturer.

Hence, this fact cannot serve as a rational objection to subscription software.



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Apr 25, 2018 08:27:14   #
bkyser Loc: Fly over country in Indiana
 
duane klipping wrote:
One of the biggest reasons I do not use "subscription" based software. Too many updates released too quickly results in users finding the bugs, like beta testers, plus you get to pay them to test it.


Glad to hear you don't like "the subscription model." I feel so much better knowing that you feel that way.
Not sure I know of any computer program EVER that doesn't have bugs upon release.

Just knowing that people are out there wanting to bash other's decision to use the "gold standard" of PP programs, makes us all feel safe at night.

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Apr 25, 2018 08:29:42   #
CHG_CANON Loc: the Windy City
 
anotherview wrote:
All software contains bugs on release despite both Alpha and Beta testing by the manufacturer.

Hence, this fact cannot serve as a rational objection to subscription software.


For a mature product from a mature vendor, one has to seriously question the performance of their internal controls (and people executing those controls) when they release software that breaks a number of working functions that are immediately visible to the user base but were unknown internally. Thankfully, we're not taking about software that operates mission critical systems like air traffic control or airline reservation systems, etc. Events like this, and this isn't the first by Adobe, continue to feed the fires of those against their subscription model.

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Apr 25, 2018 09:41:20   #
happy sailor Loc: Ontario, Canada
 
CHG_CANON wrote:
For a mature product from a mature vendor, one has to seriously question the performance of their internal controls (and people executing those controls) when they release software that breaks a number of working functions that are immediately visible to the user base but were unknown internally. Thankfully, we're not taking about software that operates mission critical systems like air traffic control or airline reservation systems, etc. Events like this, and this isn't the first by Adobe, continue to feed the fires of those against their subscription model.
For a mature product from a mature vendor, one has... (show quote)


The subscription model is no different from a standalone software product in its ability to have bugs upon its release. I have boxed software that "updates" are provided for to fix bugs just as I have subscription software that "updates" are provided for to fix bugs.

I too wish for greater quality control but apparently that is just a wish.

The argument that this is a good reason to stay away from Subscription software just doesn't make sense.

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Apr 25, 2018 09:50:07   #
Rich1939 Loc: Pike County Penna.
 
anotherview wrote:
All software contains bugs on release despite both Alpha and Beta testing by the manufacturer.

Hence, this fact cannot serve as a rational objection to subscription software.


Rational thinking has no place in emotional conversations.

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Apr 25, 2018 09:51:28   #
wds0410 Loc: Nunya
 
duane klipping wrote:
One of the biggest reasons I do not use "subscription" based software. Too many updates released too quickly results in users finding the bugs, like beta testers, plus you get to pay them to test it.



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