I have (had) 4 good commercial jobs set up for decorating local businesses with photos of local landmarks.
I was just told by one "customer" , that she found some photos she liked online, and had them printed on canvas at Kinkos!

I'm not 100% surprised that this lady didn't know that isn't how things are to be done, but really, Kinkos printing them just blows me away.

I don't want to get a bad reputation for turning in Kinkos for the printing, but I can't tell you how upset I am at losing a $5000-$7000 sale either.

If I knew for sure where she got the photos, I might be tempted to contact the owner of the photos, and tell them to stop by the business, but I don't have a clue where she got them.

Maybe I should drop it, but if they are printing someone else's work, when will they print mine?

The Kinko's just across the street from the university where I teach closed a couple of years back. And there was a huge Kinko's across the street from the University of Texas - now closed. the company got burned and I wonder if some stronger guidance from the top might have prevented this. Course packs made up by professors, all with a legitimate copyright clearance (fair use) for students in their classes. It was a good resource, if well managed. But, greed may have intervened.

PPA should have a work with Kinko's. As I stated earlier, unauthorized reproduction of intellectual property is theft, just like stealing money - in this case, right out of the creators' pockets.