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Photoshop file question
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Jul 10, 2012 00:00:15   #
windshoppe Loc: Arizona
 
I have an entire folder of photos that come up as normal thumbnails when I try to access them in bridge, but I'm unable to open any of them for editing or printing in any program. In photoshop, when attempting to open in edit mode, I get the message "Could not complete your request because an unknown or invalid JPEG marker type is found". In other programs I get nothing at all when I attempt to load them. In photoshop the file properties identify them as JPEG files, but there is no metadata given. Are these photos simply lost forever, or is there something I might try to salvage them. Any help would be greatly appreciated.

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Jul 10, 2012 00:34:10   #
BHC Loc: Strawberry Valley, JF, USA
 
Is the extension jpg, jpl, or something. Try moving and renaming ine or two files and see if you can open them. They may be JPEG2000 files.

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Jul 10, 2012 01:20:31   #
Guy Johnstone Loc: Ocean Shores WA
 
You may want to check the file extension. Right click and click properties (windows) Right click, click Get Info (Mac) change the existing extension to .jpg. You can always change it back if need be. Then try to open it.

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Jul 10, 2012 09:19:46   #
windshoppe Loc: Arizona
 
Yes, that's one of the first things I tried. Existing extension on all files is already .JPEG, but I changed the preceding ID and added.JPEG, but still won't open.

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Jul 10, 2012 12:00:27   #
Guy Johnstone Loc: Ocean Shores WA
 
Where did they come from?

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Jul 10, 2012 13:45:15   #
windshoppe Loc: Arizona
 
Taken with Canon 20D - probably 150 photos from Africa in 2005. Other than moving them once in Photoshop Elements I have no idea what could have corrupted the files or how to undo the problem.

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Jul 10, 2012 19:47:58   #
BHC Loc: Strawberry Valley, JF, USA
 
windshoppe wrote:
Yes, that's one of the first things I tried. Existing extension on all files is already .JPEG, but I changed the preceding ID and added.JPEG, but still won't open.


Should not be XXXX.JPEG. Change to xxxx.jpg.

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Jul 11, 2012 06:23:26   #
OnDSnap Loc: NE New Jersey
 
Bill41 wrote:
windshoppe wrote:
Yes, that's one of the first things I tried. Existing extension on all files is already .JPEG, but I changed the preceding ID and added.JPEG, but still won't open.


Should not be XXXX.JPEG. Change to xxxx.jpg.


I agree, change it to JPG...

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Jul 11, 2012 10:28:26   #
windshoppe Loc: Arizona
 
Yup, did that also with no success. This really has me stumped.

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Jul 11, 2012 11:56:14   #
Guy Johnstone Loc: Ocean Shores WA
 
Want to send me one?

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Jul 11, 2012 12:03:45   #
kare Loc: California
 
I'm not sure if this will solve your problem, but I found a very interesting article at the following website that sounds exactly like your problem...and there was a solution!!

http://voices.yahoo.com/how-fix-invalid-jpeg-marker-not-valid-photoshop-7420332.html

Hope it works for you!!!

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Jul 11, 2012 13:21:58   #
BigGWells Loc: Olympia, WA
 
Was never aware you could simply change a file extension???

Thought it could be changed via a save as or save, once opened??

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Jul 11, 2012 13:32:36   #
Keeper1029
 
Did your Canon come with software? If so does it offer the ability to convert? If not you may want to invest in a conversion software. A friend of mine sent me pictures that she took with a Canon, I could not open them until I converted them.

http://answers.microsoft.com/en-us/windows/forum/windows_vista-pictures/converting-canon-raw-image-photo-files-to-jpeg/6ff6154a-1d6d-4b72-8796-51174f09859b

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Jul 11, 2012 14:06:05   #
windshoppe Loc: Arizona
 
When I try to access these photos in my Canon software (Digital Photo Professional) I get blank squares - not even the thumbnails that I get in photoshop.

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Jul 11, 2012 14:09:57   #
windshoppe Loc: Arizona
 
Tried sending you one, but it won't show up in the Choose file box.

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