Jayne Loc: Wisconsin

I use Photoshop CC and is supposedly up to date. All of a sudden my program addresses layers differently. Used to be able to easily select masks. Now to select a mask I have to double click on the layer which opens a panel and then click on mask within that. Then I can go back and select the mask of a layer. Each time I click off the layer with the mask I have to repeat those steps. It's a real pain in the a$$. Could it be a recent update changed a setting and does anyone know how to change this? I want the ease of selecting and working with masks back!

Jim-Pops Loc: Granbury, Texas

Mine works fine. I have found when I get a new update some tools go array and need to go back into my preferences and make sure settings haven't changed. On you problem you might need to do a new reload of Photoshop to get it back up and running correctly. On my 15" laptop pro I have to make sure my Graphic card is not check on in the preferences or my program runs tearable, slow and jittery.

Jayne Loc: Wisconsin

I'm figuring it's a preference setting, but which one?

nytexano

The simplest means to determine if it's corruption is:
1) Quit Photoshop, go to your preferences (on the Mac: Hard drive - Users - 'Your name' - Library - Preferences - Adobe Photoshop CC Settings - Adobe Photoshop CC Prefs.psp).
2) Throw out the Prefs.psp file, relaunch Photoshop.
3) If the behavior has vanished, set up your prefs again.
3) If the offending behavior remains, quit again and throw out the entire 'Adobe Photoshop CC Prefs' folder. Restart your system. If the behavior persists, you will likely have to reinstall Photoshop, but corruption rarely is that severe.

Once I have a clean preference file setup, along with workspaces, color settings, etc, I always clone it and keep it elsewhere on my drive so that rather than go through all the motions, I can simply replace the file(s). Corruption is so common and frequent that this is a worthwhile step.

Jim-Pops Loc: Granbury, Texas

Good information. Thank you will try next time. Looks like a good shortcut for a rebuild.
--Jim

markngolf Loc: Bridgewater, NJ

Just curious. Is that easier than an uninstall, download a fresh copy via Adobe Creative Cloud and reinstall?
Thanks,
Mark

Jim-Pops Loc: Granbury, Texas

Jayne's emailed me that her Photoshop is now running fine after 2 or 3 restarts. nytexano's instructions will not work with the new Photoshop CC 2018, on the mac anyway.

There is a reset button for preferences within the program under the Photoshop CC heading and then going to preference screens. This might work never tried it. Always a trial and error. When all else fails markngolf's suggestion is the way to go ... uninstall, download a fresh copy via Adobe Creative Cloud and reinstall.

Jayne Loc: Wisconsin

YES...last night reopened Photoshop and it magically worked! Don't know why except I had opened and closed the program multiple times between. Must have sorted things out on its own. I'm happy again! Thanks everyone for your concern and input!

Fotoartist Loc: Detroit, Michigan

This is why I am still saving and occasionally using PS CS6, the greatest stand alone program ever.