Western Digital My Cloud - problems
Sep 18, 2017 09:26:41 #
Bought a WD My Cloud device so I can send pictures and files via WiFi from anywhere. I was able to install it directly to the Network as indicated. I am having major problems figuring out how to update files. WD has several software packages for the use, but it is extremely confusing unless you are a computer geek (I am not). All requests for simple instructions end with the same operating manuals and explanations by people who think we all have the same ability like they do. Is there a simple "For Dummies" information package?
Sep 18, 2017 10:04:56 #
Simple answer, NO (Wish I could type this in bigger letters)
I have struggled with the same problems. I have it working but never sure if and when it will connect. When working it works great. Never lost any information with it.
I have struggled with the same problems. I have it working but never sure if and when it will connect. When working it works great. Never lost any information with it.
Sep 18, 2017 12:10:36 #
Jim-Pops wrote:
Simple answer, NO (Wish I could type this in bigger letters)
I have struggled with the same problems. I have it working but never sure if and when it will connect. When working it works great. Never lost any information with it.
I have struggled with the same problems. I have it working but never sure if and when it will connect. When working it works great. Never lost any information with it.
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Sep 19, 2017 06:45:54 #
jasosa wrote:
Bought a WD My Cloud device so I can send pictures... (show quote)
So you want to access your WD drive from anywhere you have Internet access, right? I thought about doing the same thing, but the steps involved looked too complicated to make it worthwhile.
https://www.lifewire.com/ways-to-access-your-files-from-anywhere-2377755
http://www.tomshardware.com/answers/id-2055404/access-external-hard-drive-router-remotely-internet.html
https://www.howtogeek.com/192074/5-ways-to-access-your-pcs-files-over-the-internet/
https://techwiser.com/access-your-computers-files/
Sep 19, 2017 07:02:12 #
tmac
Loc: Northern Kentucky
I've had my WD for a few years. Bought it for the same reason-to upload from anywhere. Couldn't figure it out and gave up. I thought it was just me being computer illiterate. Not glad you're having issues, but glad I'm not the only one :-) Following this thread to see if someone has a good response!
Sep 19, 2017 16:54:38 #
Oct 28, 2017 09:47:54 #
YourTube instructions are written by computer sabe people and they present the same procedures you see in instructions from WD. Computer geeks write for computer geeks not for computer software ignorants like me. I even tried WD Cloud for Dummies and found the same thing. I was hoping that WD would see these problems and provide easy instructions of 1) What software to use 2) Easy steps written for 9 years old to understand.
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