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Gray market Nikon
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Sep 7, 2017 11:03:00   #
wlgoin
 
The US customs should tell Nikon has to repair all Nikons Grey Market or not or they will not be allowed to import them into this country, they all came from the same factory and Nikon was paid for every one no matter where they were shiped and people in this country who bought them still paid US dollars for them . It shouldn't make any difference what form of curentcy nikon was paid for the camera or where it came from

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Sep 7, 2017 11:08:33   #
MT Shooter Loc: Montana
 
Clearly you have no clue as to the grey market issue and all that is involved with them!

This post smacks of sour grapes. As in someone who cheaped out buying a grey market item and now cannot get it serviced.

You make your bed then you must lie in it.

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Sep 7, 2017 11:11:07   #
camerapapi Loc: Miami, Fl.
 
Is the US Customs going to pay for advertisement and costs of repairs? Do not be silly, Nikon has in many cases a 5 years warranty on their products. Do you think that comes for free?
Gray market is usually a camera, lens or accessory imported from another country. Yes they are made in the same factory but there must be a reason why those products are cheaper.
In my case, been the fool that I am I will not accept anything except genuine imported products.

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Sep 7, 2017 11:12:04   #
rmalarz Loc: Tempe, Arizona
 
You're kidding, right?

If not, you need to get a better grip on how this works. In case you don't here's a quick tutorial. Nikon makes cameras. Those cameras are sold to Nikon distribution centers, Nikon U.S.A. is one of many. Nikon U.S.A. purchases cameras from Nikon. Those cameras are, in turn, purchased by regional distributors, which then are eventually sold to local camera stores.

Nikon U.S.A. figures into the purchase/sale of the cameras it purchases the approximate number of warranty work that will have to be done. So, if some yayhoo purchases a camera overseas and wants Nikon U.S.A. to repair that camera, Nikon U.S.A. looses money on that repair. Are you getting a clue yet?

Oh, additionally, U.S. Customs in not in a position to tell anyone how to run their business related to this issue.
--Bob
wlgoin wrote:
The US customs should tell Nikon has to repair all Nikons Grey Market or not or they will not be allowed to import them into this country, they all came from the same factory and Nikon was paid for every one no matter where they were shiped and people in this country who bought them still paid US dollars for them . It shouldn't make any difference what form of curentcy nikon was paid for the camera or where it came from

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Sep 7, 2017 11:13:39   #
znikon
 
Absolutely! I bought a Nikon D810 on Craigslist (great price, buyer agreed for me to check it out at a local photo store prior to purchase ). Took it to a local Nikon headquarters to inspect it one more time . They did confirm that it is a brand new camera and didn't find any problems with it. However the serial number didn't show up on their system(they were not sure why) and a customer rep was way too happy to inform me that its not covered by warranties since its a Grew Market item .

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Sep 7, 2017 11:24:13   #
PixelStan77 Loc: Vermont/Chicago
 
znikon wrote:
Absolutely! I bought a Nikon D810 on Craigslist (great price, buyer agreed for me to check it out at a local photo store prior to purchase ). Took it to a local Nikon headquarters to inspect it one more time . They did confirm that it is a brand new camera and didn't find any problems with it. However the serial number didn't show up on their system(they were not sure why) and a customer rep was way too happy to inform me that its not covered by warranties since its a Grew Market item .

It is the old story, you get what you pay for. No Grey Market for me regardless of the bargain.

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Sep 7, 2017 11:53:04   #
SS319
 
The difference between the USA retail price and grey market price is the cost to NIKON to repair NIKONS sold through Nikon USA.

US Customs does not prohibit Slovenia from exporting Nikons to America, but the ones they are handling do not have any warrantee that is binding on NIKON USA, so NIKON USA will not service them.

Try getting warrantee service on your Mercedes that you had imported directly from Germany

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Sep 7, 2017 11:54:12   #
LensWork
 
rmalarz wrote:
You're kidding, right?

If not, you need to get a better grip on how this works. In case you don't here's a quick tutorial. Nikon makes cameras. Those cameras are sold to Nikon distribution centers, Nikon U.S.A. is one of many. Nikon U.S.A. purchases cameras from Nikon. Those cameras are, in turn, purchased by regional distributors, which then are eventually sold to local camera stores.

Nikon U.S.A. figures into the purchase/sale of the cameras it purchases the approximate number of warranty work that will have to be done. So, if some yayhoo purchases a camera overseas and wants Nikon U.S.A. to repair that camera, Nikon U.S.A. looses money on that repair. Are you getting a clue yet?

Oh, additionally, U.S. Customs in not in a position to tell anyone how to run their business related to this issue.
--Bob
You're kidding, right? br br If not, you need to ... (show quote)


Right on all points!

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Sep 7, 2017 11:55:51   #
SS319
 
Obviously, the other side of this issue: If you are buying a second hand camera or lens and the seller does not have the original receipt or the warrantee card, it doesn't matter if the lens is grey or white market.

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Sep 7, 2017 12:50:44   #
Mac Loc: Pittsburgh, Philadelphia now Hernando Co. Fl.
 
wlgoin wrote:
The US customs should tell Nikon has to repair all Nikons Grey Market or not or they will not be allowed to import them into this country, they all came from the same factory and Nikon was paid for every one no matter where they were shiped and people in this country who bought them still paid US dollars for them . It shouldn't make any difference what form of curentcy nikon was paid for the camera or where it came from


I think you need to better understand how the government works.

You thought you were being clever buying gear at a lower cost, but there are reasons that that gear had a lower price tag. You made the choice, now you have to live with it.

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Sep 7, 2017 12:53:30   #
rmorrison1116 Loc: Near Valley Forge, Pennsylvania
 
Unlike Canon, hasn't Nikon service been known to turn away non warranty repairs on Grey market products?! Or has Nikon recently changed that ridiculous policy?!

As for the additional cost of purchasing Nikon products in the USA; you know when you but something retail and at check out they ask you if you would like to purchase an extended warranty on the item? That is what Nikon USA is doing without asking you. For the privilege of purchasing a Nikon product in the USA you must buy the extended warranty; and it's not just Nikon that does this.

If the products they sell are as good as they want you to believe then why do they force you to purchase an extended warranty or any warranty at all. Shouldn't the manufacturer stand behind their products?!

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Sep 7, 2017 13:29:00   #
DaveO Loc: Northeast CT
 
Maybe this thread belongs in the Chit-Chat Section with a humorous title.

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Sep 7, 2017 14:32:02   #
rook2c4 Loc: Philadelphia, PA USA
 
We often forget that the end goal of a large corporation is to maximize profits and please shareholders, not maximize consumer satisfaction. Perhaps Nikon has good reason to split the global market into regions, set camera prices for each region according to consumer demand, then discourage the shipping of products from one region to another by applying limitations on warranty service.

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Sep 7, 2017 15:13:13   #
Bill_de Loc: US
 
rmorrison1116 wrote:
Unlike Canon, hasn't Nikon service been known to turn away non warranty repairs on Grey market products?! Or has Nikon recently changed that ridiculous policy?!

As for the additional cost of purchasing Nikon products in the USA; you know when you but something retail and at check out they ask you if you would like to purchase an extended warranty on the item? That is what Nikon USA is doing without asking you. For the privilege of purchasing a Nikon product in the USA you must buy the extended warranty; and it's not just Nikon that does this.

If the products they sell are as good as they want you to believe then why do they force you to purchase an extended warranty or any warranty at all. Shouldn't the manufacturer stand behind their products?!
Unlike Canon, hasn't Nikon service been known to t... (show quote)


The manufacturer will stand behind what they manufacturer. Send it to them in Japan.

NikonUSA is a subsidiary. They stand behind what they sell. Some things, like the 800mm lens are sent to Japan for service because only Nikon Labs is authorized to work on them.

--

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Sep 7, 2017 15:35:51   #
rmorrison1116 Loc: Near Valley Forge, Pennsylvania
 
Bill_de wrote:
The manufacturer will stand behind what they manufacturer. Send it to them in Japan.

NikonUSA is a subsidiary. They stand behind what they sell. Some things, like the 800mm lens are sent to Japan for service because only Nikon Labs is authorized to work on them.

--


They only stand behind it if you buy their insurance. You don't pay the Nikon USA tarif, you don't qualify for the privilege of their service facilities.
I understand how it works. I neither agree or disagree, but I do understand.

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