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Gray Market Nikon
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Sep 1, 2017 08:59:53   #
jerryc41 Loc: Catskill Mts of NY
 
MMC wrote:
If I have gray market Nikon D750 and registered it and see it in Camera bag can I have it repaired in USA?


Ah! Interesting. In 2008, I was not able to register my D90 because it was gray market. Well, that's one test that no longer works.

To the OP - I'd call Nikon again - and keep calling - till I got someone who knew what he was talking about.

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Sep 1, 2017 09:06:10   #
MMC Loc: Brooklyn NY
 
jerryc41 wrote:
Ah! Interesting. In 2008, I was not able to register my D90 because it was gray market. Well, that's one test that no longer works.

To the OP - I'd call Nikon again - and keep calling - till I got someone who knew what he was talking about.


Thanks God I do not have any problem with my D750 but asked a question just in case. BTW I received recall service as all other D750 cameras.

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Sep 1, 2017 09:17:46   #
camerapapi Loc: Miami, Fl.
 
I am quite sure that if the camera belonged to a professional it is not gray market. Professionals as a rule send their cameras for service to Nikon.
A gray market camera does not have a sticker saying "for the US market." That sticker used to be by the battery compartment, I do not know with new cameras.
How could it be possible that someone tells you that the camera needs to be disassembled to tell if it is gray market?
A gray market and a genuine import are built in the same factory to same specs. If repairs are needed and you cannot present a receipt from an authorized dealer (during the warranty period) the camera will not be repaired.
Believe me, Nikon knows when a camera is gray market and the serial number tells them a lot.

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Sep 1, 2017 10:35:56   #
Rab-Eye Loc: Indiana
 
jerryc41 wrote:
Nonsense! Is there a little note inserted at the factory? All D750s are the same!

I bought a D90 years ago and tried to register it on the Nikon site. I got "Invalid Serial Number." I returned it and bought one elsewhere. Try registering that number on the Nikon site. I think they call it a "Camera Bag."

http://www.nikonusa.com/register/


EDIT: Note inside camera: "これは灰色の市場です, Kore wa haiiro no ichibadesu" ("This is gray market.")
Nonsense! Is there a little note inserted at the ... (show quote)


😂😂😂

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Sep 1, 2017 11:08:22   #
Robert Bailey Loc: Canada
 
I have a "grey market" Nikon D750.
My local repair person said he can't change the shutter box (if it ever needs it)
because Nikon won't share the software that is part of a shutter replacement.
I guess I would have to ship it back to Japan.
Even after paying the required taxes when it came into Canada
it was still over $800 cheaper than buying it my local camera store.
I suppose if the price was within $200 I would have bought it locally.

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Sep 1, 2017 13:01:58   #
RickL Loc: Vail, Az
 
Nikon put out a notice almost a year ago. They have agreed to fix D750-D810 gray market. It is at your own expense.
Personally, I have several gray market cameras that are over 20 years old and still working fine.

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Sep 1, 2017 13:34:59   #
Bill_de Loc: US
 
MT Shooter wrote:
On Nikon Bodies the first two Serial Number digits are from 25 to 39 inclusive for USA bodies. All other numbers will be gray market products.
With lenses, unless you have the original warranty slip, the only way to tell would be to send it to Nikon.


My D4s starts with 20, was purchased from B&H with a US warranty and was registered with Nikon.

My 3 DX bodies all meet the criteria you mention.

--

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Sep 1, 2017 13:49:21   #
whitewolfowner
 
The rep you talked to is nothing more than an idiot and par for the course. Nikon USA's phone reps half the time couldn't find their own back with a GPS unit. Call them back and ask the question again. If you get another idiot demand a supervisor and an answer. The serial number is the way to tell and the only way to tell. Don't let them BS you.

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Sep 1, 2017 13:49:46   #
MMC Loc: Brooklyn NY
 
RickL wrote:
Nikon put out a notice almost a year ago. They have agreed to fix D750-D810 gray market. It is at your own expense.
Personally, I have several gray market cameras that are over 20 years old and still working fine.


Where did you see this information especially about D750? Could you post a link?

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Sep 1, 2017 14:03:43   #
Bill_de Loc: US
 
The easiest way to see if they will fix it is go to NikonUsa and start to "Schedule a Repair". When you put in your serial # the repair options (if any) will be listed.

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Sep 1, 2017 14:10:54   #
MMC Loc: Brooklyn NY
 
Bill_de wrote:
The easiest way to see if they will fix it is go to NikonUsa and start to "Schedule a Repair". When you put in your serial # the repair options (if any) will be listed.

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I already tried this way. But I do not have any problem with my camera so I did not finished this procedure. But I have never seen information that Nikon changed their policy about fixing D750 camera.

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Sep 1, 2017 14:23:21   #
Bill_de Loc: US
 
MMC wrote:
I already tried this way. But I do not have any problem with my camera so I did not finished this procedure. But I have never seen information that Nikon changed their policy about fixing D750 camera.


The choices come up first. You would then have to select one before you could finish.

You could also try Google. It has a better memory than anyone here.

--

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Sep 1, 2017 15:05:10   #
RickL Loc: Vail, Az
 
It was Nikon USA. In a directive from 9 months ago. I have a gray d810 so was interested in it for myself. I don't have any more details than that. Have it to do again i wouldn't do gray

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Sep 1, 2017 16:38:22   #
jerryc41 Loc: Catskill Mts of NY
 
MMC wrote:
Where did you see this information especially about D750? Could you post a link?


I read at one point that Nikon would do recalls on gray market cameras, but my source may have been in error. Apparently, it worked for you.

From May, 2016, no D750 -
https://petapixel.com/2016/05/20/nikon-now-allows-grey-market-camera-repairs-us/

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Sep 1, 2017 17:11:47   #
MMC Loc: Brooklyn NY
 
Thank you, Jerry. I already had recall on my gray market D750 but I did not find any information about changing Nikon policy for repair service for D750. I do not need it now but hope they change their policy, it will bring them additional money.

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