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Built-in Memory Card Reader
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Aug 22, 2017 17:33:51   #
markngolf Loc: Bridgewater, NJ
 
I think you misunderstand. I do not have the problem. I simply posted a question in responding to Jerry's post. Namely, the MB must have USB 3.0. In order to understand, You'll have to go back to Jerry's post and my response.
I do appreciate the feedback.
Mark
blackest wrote:
Here's a handy page http://www.allusb.com/usb-explained

short version USB 3 has more data lines and thats why its faster. USB 2.0 has +v gnd D+ and D- If the extra lines are on the usb socket and the cable and the device you get usb3 transfer speeds. Without the port just see's the basic lines and falls back to usb 2.0 protocol

The built in card reader is a bit tougher to figure out.

https://www.youtube.com/watch?v=fmdlBshSAzQ try this initially

~Advanced~

In device manager you need to find the VID and PID for the card reader when you have that you should be able to find the chip used.
You then may find a driver for that chip and possibly a modified inf file for that chip.

Windows 10 is looking for a suitable driver by matching the VID and PID but its the underlying ic that drives that port that really matters, there may not be anything or another company may have a windows 10 driver that suits the chip / ic. It's a 99% chance that you are not the only person who has had this problem. If it's fixable someone will have fixed it. but once you have VID and PID and add Windows 10 into the search you will probably find a forum post with a fix.

It depends really on how long production lasted on that chip. End manufacturers tend not to care about supporting hardware they no longer sell, which is fair enough. Chip manufacturers may have a reference driver...
Here's a handy page http://www.allusb.com/usb-expl... (show quote)

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Aug 22, 2017 19:22:40   #
blackest Loc: Ireland
 
markngolf wrote:
I think you misunderstand. I do not have the problem. I simply posted a question in responding to Jerry's post. Namely, the MB must have USB 3.0. In order to understand, You'll have to go back to Jerry's post and my response.
I do appreciate the feedback.
Mark


yes i kind of combined two responses

first that usb 3 uses more datalines than usb 2 so a usb3 device can't run as fast on a usb2 port.

plus the op's original problem lack of a driver for his built in reader.

maybe i shouldn't have.

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Aug 22, 2017 20:56:25   #
markngolf Loc: Bridgewater, NJ
 
That's fine. Thanks for the explanation.
Mark
blackest wrote:
yes i kind of combined two responses

first that usb 3 uses more datalines than usb 2 so a usb3 device can't run as fast on a usb2 port.

plus the op's original problem lack of a driver for his built in reader.

maybe i shouldn't have.

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Aug 23, 2017 00:30:52   #
rehess Loc: South Bend, Indiana, USA
 
great8hiker wrote:
Have a HP desktop that has a builtin memory card reader. The builtin memory card has stopped being recognized by the computer. Called HP and they updated the driver for the memory card. Still isn't recognized. I checked and it is a Realtek USB 2.0 card reader. Wrote them an email to see if they would offer help. So far, no word from them (they didn't list a phone number}. A work around is to use a USB card reader but I liked the use the builtin slot. Using WINDOWS 10 64-bit. Thank You Fellow Hedgehoggers.
Have a HP desktop that has a builtin memory card r... (show quote)

Our desktop computer is also an HP with built-in SD reader, but we're still running Win8. I've noticed recently that sometimes it doesn't recognize the card correctly, so I have to remove the card and very carefully reinsert it.

I'm guessing the card readers used by HP are ultimately cheaply built. Perhaps the guides or some such thing wear with time.

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Aug 23, 2017 06:18:13   #
Howard5252 Loc: New York / Florida (now)
 
great8hiker wrote:
Have a HP desktop that has a builtin memory card reader. The builtin memory card has stopped being recognized by the computer. Called HP and they updated the driver for the memory card. Still isn't recognized. I checked and it is a Realtek USB 2.0 card reader. Wrote them an email to see if they would offer help. So far, no word from them (they didn't list a phone number}. A work around is to use a USB card reader but I liked the use the builtin slot. Using WINDOWS 10 64-bit. Thank You Fellow Hedgehoggers.
Have a HP desktop that has a builtin memory card r... (show quote)

There is another possibility for the cause of the problem. If you are in the habit of removing the memory card by simply pulling it out of the USB slot ... 99 out of 100 nothing bad will happen. And then one day your computer will not recognize the memory card. You should always remove the card properly ... GOOGLE: how to safely remove a memory card from computer.

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Aug 23, 2017 07:04:45   #
mborn Loc: Massachusetts
 
I have a built in card reader on my Dell and also had to have it replaced twice. If it fails again I just will purchase an external reader

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Aug 23, 2017 08:30:44   #
74images Loc: Los Angeles, California
 
great8hiker wrote:
Have a HP desktop that has a builtin memory card reader. The builtin memory card has stopped being recognized by the computer. Called HP and they updated the driver for the memory card. Still isn't recognized. I checked and it is a Realtek USB 2.0 card reader. Wrote them an email to see if they would offer help. So far, no word from them (they didn't list a phone number}. A work around is to use a USB card reader but I liked the use the builtin slot. Using WINDOWS 10 64-bit. Thank You Fellow Hedgehoggers.
Have a HP desktop that has a builtin memory card r... (show quote)


Will a Regular Card Reader Work on Your Computer?

74images

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Aug 23, 2017 08:59:59   #
CPR Loc: Nature Coast of Florida
 
My laptop Dell also has a reader slot and I have used it quite a bit. I've found that there are occasionally mechanical problems but once I get those solved the cards read fine. One card had a piece of tape on the side and another had one of the little dividers bent to the side.
For the OP's problem I'd suggest looking in the slot with a strong light and check for debris or damage.

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Aug 23, 2017 10:11:57   #
Boerne209
 
I agree with Jerry; buy the cheap card reader and throw it away if it fails. I bought an Acuvar card reader from Amazon for $18; works like a charm.

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Aug 23, 2017 10:23:46   #
BigDaddy Loc: Pittsburgh, PA
 
great8hiker wrote:
Have a HP desktop that has a builtin memory card reader. The builtin memory card has stopped being recognized by the computer. Called HP and they updated the driver for the memory card. Still isn't recognized. I checked and it is a Realtek USB 2.0 card reader. Wrote them an email to see if they would offer help. So far, no word from them (they didn't list a phone number}. A work around is to use a USB card reader but I liked the use the builtin slot. Using WINDOWS 10 64-bit. Thank You Fellow Hedgehoggers.
Have a HP desktop that has a builtin memory card r... (show quote)

I assume you have tried other SD cards and none of them work in the reader. I have had an SD card that only worked intermittently in a built in reader. I copied a thousand or so MP3 files to the card and that card has worked 100% in my wifes car radio for 4 years now. All other SD cards worked just fine in the built in reader, so the problem was a marginal SD card and a finicky reader.

Also, if you look in your device list under disk drives the SD card reader only shows up if it has a card in it. Take the card out, and it's not in the drive list. This means if you have a bad card, it would not show up in the drive list. So my question, since you didn't make it clear, does the reader fail to read other cards as well? If you are certain it is the reader, then, I would just buy a $10 USB card reader and be done with it.

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Aug 23, 2017 10:47:47   #
jmvaugh Loc: Albuquerque
 
Only if all else fails, you could try a USB memory card slot cleaner:
Laserline Clear Connections 4-in-1 Memory Card Slot Cleaner. Found one on Amazon, although an external USB is cheaper. The OP enjoys the convenience of the built in card reader, it could work. Should work on an external card reader too.

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Aug 23, 2017 13:03:50   #
chikid68 Loc: Tennesse USA
 
jerryc41 wrote:
But the computer must be built with 3.0 capability, right?


If the computer did not originally have usb 3.0 built in you can get an add on card that fits in a pdie slot that has usb 3.0 or you may even get lucky enough to find a reader that uses 3.0 and plugs directly in the slot https://www.amazon.com/Rosewill-Express-Expansion-Connector-Renesas/dp/B011LZY20G/ref=sr_1_5?s=electronics&ie=UTF8&qid=1503507686&sr=1-5&keywords=usb+3.0+card
https://www.amazon.com/StarTech-com-Internal-Multi-Card-Reader-Support/dp/B011NLXC5O/ref=sr_1_5?s=pc&ie=UTF8&qid=1503507485&sr=1-5&keywords=memory+card+reader+internal

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Aug 23, 2017 13:32:26   #
Reinaldokool Loc: San Rafael, CA
 
great8hiker wrote:
Have a HP desktop that has a builtin memory card reader. The builtin memory card has stopped being recognized by the computer. Called HP and they updated the driver for the memory card. Still isn't recognized. I checked and it is a Realtek USB 2.0 card reader. Wrote them an email to see if they would offer help. So far, no word from them (they didn't list a phone number}. A work around is to use a USB card reader but I liked the use the builtin slot. Using WINDOWS 10 64-bit. Thank You Fellow Hedgehoggers.
Have a HP desktop that has a builtin memory card r... (show quote)


HP made great products and used to be great at customer service. After Carly Fiorina screwed up HP they've been making crappy products and the customer service is nil. Meg Whitman then continued that fine job.

However. You can buy a replacement that will go in the same place for about $15 from Fry's or Amazon or tigerdirect. It takes only a screwdriver and ten minutes to replace it. Shouldn't need any drivers. It will probably come with a pigtail to just plug into where the old one was plugged. Or get a computer geek to do it for you. Shouldn't cost more than $50.

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Aug 23, 2017 16:46:31   #
joegim Loc: Long Island, NY
 
My USB 3.0 external card reader is plugged in to my Windows 10 PC with USB 2.0 ports only and it works fine. This USB 3.0 reader does operate faster than a USB 2.0 reader plugged in to the same port. When this USB 3.0 reader is plugged in to a USB 3.0(blue) port, it will even operate faster. Remember USB 3.0 is backwards compatible with the earlier versions of USB.

If your PC has an vacant expansion slot, you MIGHT be able to install a USB 3.0 ports. Your computer might have PCI expansion slots or most likely the newer PCIe (PCI Express) and PCIe comes in x1, x2, x4, x8, & x16 varieties with x16 being the fastest and x1 the slowest. You can install a x1 card for example in a x16 slot but not the other way around. Also some of these USB 3.0 expansion cards might require some sort of power source. You can even have combination USB 3.0 ports with USB 3.0 card reader installed on one of the front bays (or even where the existing bay where your existing card reader is now installed) as long as the required power sources & USB headers are present.

My advice is get the USB3.0 external reader & plug in to your USB 2.0 port. It won't be the fastest USB 3.0 reader but in my experience should be adequate. Good luck.

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Aug 23, 2017 17:46:45   #
Edia Loc: Central New Jersey
 
I had the same issue with my Dell desktop. It was still under warranty from Costco. However it was such a hassle to ship the computer and wait for the repair, that I just orders a USB 3.0 card reader from Amazon. It works great and I had no down time with my computer. I think I paid $6 for the external card reader.

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