Adobe Kudos
Aug 3, 2017 08:14:13 #
Today I could not sign into my CC on my desktop OK on line Contact online support chat, Tried a few tips that the agent gave me, but still, could not connect on my desktop. Transferred me to Tech support, who with my permission took control of my computer and fished the problem in no time. OK now to sign in. Online chat is the way to go. No language problems
Aug 3, 2017 08:19:16 #
I use that everyday with great success.
Mark
Mark
mborn wrote:
Today I could not sign into my CC on my desktop OK on line Contact online support chat, Tried a few tips that the agent gave me, but still, could not connect on my desktop. Transferred me to Tech support, who with my permission took control of my computer and fished the problem in no time. OK now to sign in. Online chat is the way to go. No language problems
Aug 4, 2017 06:41:39 #
mborn wrote:
Today I could not sign into my CC on my desktop OK on line Contact online support chat, Tried a few tips that the agent gave me, but still, could not connect on my desktop. Transferred me to Tech support, who with my permission took control of my computer and fished the problem in no time. OK now to sign in. Online chat is the way to go. No language problems
Did tech support give you any indication of what the problem had been?
Aug 4, 2017 06:46:35 #
mborn wrote:
Today I could not sign into my CC on my desktop OK on line Contact online support chat, Tried a few tips that the agent gave me, but still, could not connect on my desktop. Transferred me to Tech support, who with my permission took control of my computer and fished the problem in no time. OK now to sign in. Online chat is the way to go. No language problems
Yes, chat is very good. No rush to answer immediately, as when on the phone.
Aug 4, 2017 06:50:11 #
pelha wrote:
Did tech support give you any indication of what the problem had been?
No, but they removed all running process of CC in Task Manager plus a couple of settings in the Adobe Program
Then I was able to sign in
Aug 4, 2017 08:07:28 #
Aug 4, 2017 08:26:27 #
cthahn wrote:
Do you know what to do if this happens again?
I know what to try before I call Teck support again
Aug 4, 2017 10:59:49 #
I am going to sign up for CC right away. That's just what I needed is more software problems on my pc.
Aug 4, 2017 11:06:29 #
Responsive tech support!?!???!! Don't let the other tech people know or they will find these people and.. I don't want to think about what could happen if people got use to tech support being helpful in a timely manner.
Next thing you know I will call my cable company and the phone will be answered by a person!
What is the world coming to?
Next thing you know I will call my cable company and the phone will be answered by a person!
What is the world coming to?
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.