MsLala Loc: Kingston, NY

I wanted to let everyone know what an amazing day I had in NYC yesterday, August 2, especially at B&H. The person I have to thank is Hersel because he took time out of his day to show my mother and myself around the store of B&H. And when I mean the store, I mean everything. From the backend, which we never see, customer service area where phone calls are answered to the floor where all the code for the website is written. It was truly unbelievable. After we walked though the floors were hundreds of people work, who we never get to see, for B&H, Hersel took his time and showed us throughout the entire store. I couldn't have asked for a more gracious tour guide or a much more knowledgeable one. Not only did I solve my tremendous GAS attack in buying an Olympus Pen-F and a couple of lenses, I was provided with a tour only a fellow photographer and B&H admirer could love and understand. So anyone living or visiting NYC this is a must stop and visit Hersel along with satisfying some needed GAS relief. Thanks again Hersel I very much enjoyed our visit yesterday and my only regret is I don't live closer. See you next time I'm in town.
Laura

jerryc41 Loc: Catskill Mts of NY

That's on my list of things to do.

MsLala Loc: Kingston, NY

Definitely go down Jerry. It's a straight shot drive through the Lincoln Tunnel two turns and your there.
Laura

leftj Loc: Texas

That sounds like a lot of fun. I will definitely have that at the top of my list the next time I go to the BA.

anotherview Loc: California

I visited the B&H store during a road trip around America. I didn't buy anything there, but I felt uplifted from finding myself in the largest camera store on the planet. I buy online from the store.

I have experienced excellent customer service from B&H over the years.

Note: I am not a shill for B&H, only a pleased customer.

bobmcculloch Loc: NYC, NY

I try to restrain myself, visits to B&H are dangerous to the wallet, VBG.

traveler90712 Loc: Lake Worth, Fl.

Been there, done that after the expo last year.

Make sure you contact Hersel advance, to set up time and place.

bobmcculloch Loc: NYC, NY

When you do give me a yell, depending on schedule perhaps we can meet, I'm about an hour/ hour and a half away from B&H, Bob.

turp77 Loc: Connecticut, Plainfield

👍👏

Tracy B. Loc: Indiana

Wow! That's pretty special treatment. It sounds so much fun. I purchase all most all my camera fear from B&H. I am very happy camper.

Bill_de Loc: US

I used to feel that way when I lived on Long Island. Now that I am in Delaware I thought I could put my wallet away. But, any order I place with B&H online is on my doorstep the next day. No LIE, no LIRR. It's so easy I wind up buying even more, and more often.

I agree with the OP. For any photographer a visit to (and tour) their facility should be on your to do list.

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MsLala Loc: Kingston, NY

It was an exciting day. Definitely contact Hersel before visiting. He's the most genuine and generous person I've been proud to meet, especially in NYC.

MsLala Loc: Kingston, NY

MsLala Loc: Kingston, NY

It's very difficult to restrain oneself when you're physically in the store. I felt like a kid in a toy store yesterday. I don't think my jaw left the floor until I got back into the car.

MsLala Loc: Kingston, NY

Absolutely, he's definitely one of a kind.