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Peak Design
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Jul 11, 2017 14:51:35   #
TB4 Loc: TX
 
Just beware that if you order a Slidelite strap from Peak Design that there is quite a delay on the shipping! I placed an order on June 30 and discovered it won't be shipped until after August 1. Pretty disappointing.

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Jul 11, 2017 15:10:24   #
rgrenaderphoto Loc: Hollywood, CA
 
Check your local Best Buy.

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Jul 11, 2017 15:10:29   #
tradio Loc: Oxford, Ohio
 
That seems excessive. I think they are a new start up company and they seem to make great quality stuff but with shipping delays like that, they won't be around long.

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Jul 11, 2017 15:33:50   #
TB4 Loc: TX
 
rgrenaderphoto wrote:
Check your local Best Buy.


Will do. Thanks!

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Jul 11, 2017 15:34:07   #
TB4 Loc: TX
 
tradio wrote:
That seems excessive. I think they are a new start up company and they seem to make great quality stuff but with shipping delays like that, they won't be around long.


I agree with you.

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Jul 11, 2017 15:35:50   #
rjaywallace Loc: Wisconsin
 
Peak Design is absolutely not a start-up company - that's just horse pucky. B&H, Adorama, Amazon all carry their merchandise - check with those sources as well as with local vendors.

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Jul 11, 2017 15:49:14   #
donnahde Loc: Newark, DE
 
rjaywallace wrote:
Peak Design is absolutely not a start-up company - that's just horse pucky. B&H, Adorama, Amazon all carry their merchandise - check with those sources as well as with local vendors.


Absolutely NOT a start up. I've had their products for the past year or 2 and just ordered more from B&H to replace some stolen items. Pricey but great quality and features.

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Jul 11, 2017 15:56:26   #
TB4 Loc: TX
 
Maybe they focus mostly on wholesaling to retailers vs direct sales.

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Jul 11, 2017 16:01:21   #
rjaywallace Loc: Wisconsin
 
TB4 wrote:
Just beware that if you order a Slidelite strap from Peak Design that there is quite a delay on the shipping! I placed an order on June 30 and discovered it won't be shipped until after August 1. Pretty disappointing.

TB4 - have you actually spoken to folks at Peak Design or is this just a knee-jerk reaction based on an unfortunate message you received? Was the message actually received from Peak Design? Use Google to search on Peak Design and learn about their history, there may even be a detailed entry from Wikipedia. Have you tried calling one of the major vendors and asking their customer service staff about Peak Design. There are so many ways to check this out other than just playing your violin.

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Jul 11, 2017 16:05:56   #
cwp3420
 
tradio wrote:
That seems excessive. I think they are a new start up company and they seem to make great quality stuff but with shipping delays like that, they won't be around long.


They are not a start up company. I have been using one of their sling straps for years and love it.

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Jul 11, 2017 16:14:57   #
TB4 Loc: TX
 
rjaywallace wrote:
TB4 - have you actually spoken to folks at Peak Design or is this just a knee-jerk reaction based on an unfortunate message you received? Was the message actually received from Peak Design? Use Google to search on Peak Design and learn about their history, there may even be a detailed entry from Wikipedia. Have you tried calling one of the major vendors and asking their customer service staff about Peak Design. There are so many ways to check this out other than just playing your violin.
TB4 - have you actually b spoken /b to folks at ... (show quote)


I don't find a phone number and this complaint was mentioned by other folks, but have communicated via email. When placing my order it showed that the items I was ordering were "limited stock". I thought nothing of it until after 10 days of not hearing after the original invoice. Then I sent an inquiry. The response was that I should have noticed the "limited stock" and looked at shipping schedules to discover an after August 1 ship date.
I am not "playing my violin" or having a "knee jerk reaction" but warning others not to expect a quick ship date direct from Peak Design. I will visit my local Best Buy as they seem to carry the products.

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Jul 12, 2017 05:42:55   #
BJW
 
I've using peak design for both my cameras (D500 and PanaG85) since May 2017. I've ordered from B&H and Amazon. Got everything within a few days of order. Their products are excellent and the delivery was immediate. No problems here. Try a different vendor if yours is out of stock.

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Jul 12, 2017 05:56:20   #
Leitz Loc: Solms
 
TB4 wrote:
The response was that I should have noticed the "limited stock" and looked at shipping schedules to discover an after August 1 ship date. I am not "playing my violin" or having a "knee jerk reaction" but warning others not to expect a quick ship date direct from Peak Design. I will visit my local Best Buy as they seem to carry the products.

Others who also do not have the sense to check availability and ship dates are sure to appreciate your warning.

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Jul 12, 2017 06:04:48   #
Grnway Loc: Manchester, NH
 
I have a lot of their stuff. Great design and can be adapted to fit any need. I, just now, went to B&H photo site and that product is in stock and you could have it within a few days: https://www.bhphotovideo.com/c/search?Ntt=peakdesign%20slidelite&N=0&InitialSearch=yes&sts=ma&Top+Nav-Search=

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Jul 12, 2017 06:48:10   #
jerryc41 Loc: Catskill Mts of NY
 
TB4 wrote:
Just beware that if you order a Slidelite strap from Peak Design that there is quite a delay on the shipping! I placed an order on June 30 and discovered it won't be shipped until after August 1. Pretty disappointing.


Amazon, among others, have that strap. I would cancel the first order and buy from someone else.

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