47greyfox wrote:
After you get squared away with downloading and installing what Canon software you need, suggest your next step is uninstalling Kaspersky. Same goes for Norton's and/or McAfee. Modern OS don't benefit much by anti-virus software and, in fact, can provide a portal for virus. Most blogs recommend, if you insist on having something, that you go with Microsoft's free Windows Defender.
I completely agree with this. Kaspersky came on one of my computers. I constantly had problems with the computer freezing, with software not installing right, etc., until I removed it. Everything has worked fine since. I have since relied on Windows Defender (free) along with Malwarebytes (which is also free).