Lens Problems: After 20 years I finally decided to re-join the photography world and buy a new DSLR. My choice was a Nikon D3300 bundle from an Internet store. (might not have been my...

Steve DeMott Loc: St. Louis, Missouri (Oakville area)

After 20 years I finally decided to re-join the photography world and buy a new DSLR. My choice was a Nikon D3300 bundle from an Internet store. (might not have been my smartest move). I like the camera and have had fun relearning how to use a SLR again. I have had trouble with focusing the Tamron 70-300mm zoom. Now the lens will not zoom and the macro/normal switch will not move. I've only had the camera & lens for 2 months. I've email the company I bought the system from and Tamron. Have not heard from either one yet, but it's only been a couple of days. Has anyone had trouble with this lens and is there a fix?
Thanks

ggttc Loc: TN

Your Tamron should have a six year warranty. In my experience it will take a few days for them to respond, but they will .
They will give your all you need to send the lens back and turn it around in 3 business days.

So send it back...if your having trouble with a lens that is 2 months old I wouldnt try any self fixes.

margedederbeck

I have a Tamron 18-270 with a six year warranty. Now that it is past the warranty (6 months past date) the zoom is not working.I thought it would have lasted longer. I'm sure you will get a new lens from the company

jeep_daddy Loc: Prescott AZ

Have it fixed under warranty and buy Nikkor glass and compare it to Tamron. You'll be amazed in the quality and Image Quality.

Mac Loc: Pittsburgh, Philadelphia now Hernando Co. Fl.

steve DeMott wrote:

After 20 years I finally decided to re-join the ph... (show quote)

Who was the internet store you bought it from?

rgrenaderphoto Loc: Hollywood, CA

steve DeMott wrote:

I've only had the camera & lens for 2 months. I've email the company I bought the system from and Tamron. Have not heard from either one yet, but it's only been a couple of days. Has anyone had trouble with this lens and is there a fix?
Thanks

Did you register the lens with Tamron? That starts your warranty period. In my experience, emailng lens vendors is not the best approach. Call Toll Free: 800-827-8880 their customer service number

Steve DeMott Loc: St. Louis, Missouri (Oakville area)

Thanks for all your responses. I'll give them a few day and NO I didn't register the lens or the camera. Thanks for that input I'll do that tonight. To "MAC" I'll delay where I bought it from. I don't what to discredit a reputable company.

via the lens Loc: Northern California, near Yosemite NP

steve DeMott wrote:

After 20 years I finally decided to re-join the ph... (show quote)

HI,

Tamron will fix it free the first time, at least that is what they did with my 150-600. Use their web site to send it in. I suppose after that, they charge. I got mine fixed and it's been sitting in a drawer ever since, don't believe I can trust it as it let me down twice. I use my Nikon lenses instead and the always work and do a great job. Sorry I cannot be more positive. I did get some good shots from it before it quit working.

stillducky

via the lens wrote:

HI,

Tamron will fix it free the first time, at least that is what they did with my 150-600. Use their web site to send it in. I suppose after that, they charge. I got mine fixed and it's been sitting in a drawer ever since, don't believe I can trust it as it let me down twice. I use my Nikon lenses instead and the always work and do a great job. Sorry I cannot be more positive. I did get some good shots from it before it quit working.

Great advice. I sent my d750 in for repairs. I think I'll put it in a drawer and never use it again when it gets back too.

billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont

steve DeMott wrote:

After 20 years I finally decided to re-join the ph... (show quote)

Generally speaking I have found over my 50 years in photography as a pro, sales rep. UPI international photographer, and now retired that I tend to have a lot less problems riding with the brand. ie, Nikon lenses for Nikon, Canon lenses for Canon and Sony lenses for my Sony.

cthahn

You might have just learned a big lesson.

stillducky

billnikon wrote:

Generally speaking I have found over my 50 years in photography as a pro, sales rep. UPI international photographer, and now retired that I tend to have a lot less problems riding with the brand. ie, Nikon lenses for Nikon, Canon lenses for Canon and Sony lenses for my Sony.

Many are not pros though and saving a lot of money buying 3rd party equipment that can match the quality at sometimes a fraction of the name brands cost makes a lot of sense. If I posted two photos, one taken with a Tamron lens and one with a Nikon I believe most members would have to guess which is Tamron. I'm too lazy to do that though, sorry..

joer Loc: Colorado/Illinois

steve DeMott wrote:

After 20 years I finally decided to re-join the ph... (show quote)

It's covered by warranty so just get authorization to return it to Tamron, and don't fret over it. S**t happens.

via the lens Loc: Northern California, near Yosemite NP

stillducky wrote:

Great advice. I sent my d750 in for repairs. I think I'll put it in a drawer and never use it again when it gets back too.

I think you were upset at what I said? Yes, Nikon and others have issues, too, but he was asking about a Tamron lens. Maybe you have stock in Tamron? I have a D7000 in a drawer, too!! I was just relaying what happened to me. The lens did not work on two occasions when I was photographing out of state and I was very happy that I had brought along a second long lens. When it did work, the shots were great.

via the lens Loc: Northern California, near Yosemite NP

stillducky wrote:

Many are not pros though and saving a lot of money buying 3rd party equipment that can match the quality at sometimes a fraction of the name brands cost makes a lot of sense. If I posted two photos, one taken with a Tamron lens and one with a Nikon I believe most members would have to guess which is Tamron. I'm too lazy to do that though, sorry..

I don't think the issue here was the end result, just how to get it!