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In a Panic over D500 not working right
May 29, 2017 21:39:38   #
AK Grandpa Loc: Anchorage, AK
 
OK, I'm definitely in a panic over my D500's not working correctly:

Every time I press shutter, it opens for about a second then closes.

Does this in every mode and setting.

Screen on top looks OK with the aperture and speed settings and whatever other settings also look OK. . . But even in shutter priority, 8000, continuous high . . . It still opens shutter for about one second then closes it . . .

Changed battery, lens, tried to check every setting, still no change . . .

HELP . . .

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May 29, 2017 21:51:04   #
AK Grandpa Loc: Anchorage, AK
 
OK . . . Maybe it was a false alarm . . . I found the "reset all settings to default" in the menu, and that seems to have fixed things . . .

Don't know what made it start acting up . . .

Cautionary tale if it happens to you . . .

I'll go with it now and see if it behaves itself . . .

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May 29, 2017 21:52:32   #
blackest Loc: Ireland
 
AK Grandpa wrote:
OK, I'm definitely in a panic over my D500's not working correctly:

Every time I press shutter, it opens for about a second then closes.

Does this in every mode and setting.

Screen on top looks OK with the aperture and speed settings and whatever other settings also look OK. . . But even in shutter priority, 8000, continuous high . . . It still opens shutter for about one second then closes it . . .

Changed battery, lens, tried to check every setting, still no change . . .

HELP . . .
OK, I'm definitely in a panic over my D500's not w... (show quote)


Here’s something that most Nikon DSLR shooters probably know already, but perhaps some of you don’t… Most Nikon DSLRs feature two small green dots somewhere near buttons on the back or top of the camera. Those dots tell you how to do a factory reset of your camera to default settings.

It’s a feature called “Two Button reset”: simply hold down 2 particular buttons at the same time for 2 seconds, and your camera settings will be restored to factory defaults.

The Nikon D500 is reset by holding the Quality and Exposure Compensation buttons on top:

I would also try removing the battery and turning it on for say 30 seconds before turning it off and replacing the battery

If these fail to help its probably in need of an actual repair.

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May 29, 2017 21:53:31   #
JR45 Loc: Montgomery County, TX
 
Are you saying that the shutter stays open for one second over exposing the picture??

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May 29, 2017 21:55:40   #
AK Grandpa Loc: Anchorage, AK
 
Only have had it for about a month and it's been working fine . . .
Only thing I did differently (last night) attached an off brand PT-DFLEXT1N flash to it and took some picks . . .
Maybe that flash messed things up somehow . . . (It worked fine with my D3300) . . . ?

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May 29, 2017 21:58:27   #
AK Grandpa Loc: Anchorage, AK
 
Reset to Defaults seems to have worked . . . Phew ! ! !

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May 29, 2017 22:00:07   #
mas24 Loc: Southern CA
 
You could do a firmware repeat. The most recent one. If possible.

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May 30, 2017 06:33:53   #
jerryc41 Loc: Catskill Mts of NY
 
AK Grandpa wrote:
OK . . . Maybe it was a false alarm . . . I found the "reset all settings to default" in the menu, and that seems to have fixed things . . .

Don't know what made it start acting up . . .

Cautionary tale if it happens to you . . .

I'll go with it now and see if it behaves itself . . .



Reply
May 30, 2017 09:29:52   #
Rab-Eye Loc: Indiana
 
mas24 wrote:
You could do a firmware repeat. The most recent one. If possible.


My D500 is quite new, but it needed a firmware update right out of the box.

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May 30, 2017 10:25:31   #
Fotoartist Loc: Detroit, Michigan
 
Your reboot was a good move but you don't want to have to do that in the future after you have spent hours and hours customizing your camera controls. In that possible eventuality it would behoove one to store their custom settings on small memory card ahead of time.

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May 30, 2017 10:37:31   #
Rab-Eye Loc: Indiana
 
Fotoartist wrote:
Your reboot was a good move but you don't want to have to do that in the future after you have spent hours and hours customizing your camera controls. In that possible eventuality it would behoove one to store their custom settings on small memory card ahead of time.


Superb suggestion!

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May 30, 2017 11:26:22   #
rcdovala
 
From your explanation, I would suggest that perhaps you may have accidentally placed the camera in quiet release mode.

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May 30, 2017 12:05:07   #
AK Grandpa Loc: Anchorage, AK
 
Fotoartist wrote:
Your reboot was a good move but you don't want to have to do that in the future after you have spent hours and hours customizing your camera controls. In that possible eventuality it would behoove one to store their custom settings on small memory card ahead of time.


OK . . . How do you do that ? Don't remember reading that anywhere . . .

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May 30, 2017 12:19:22   #
stillducky
 
AK Grandpa wrote:
OK, I'm definitely in a panic over my D500's not working correctly:

Every time I press shutter, it opens for about a second then closes.

Does this in every mode and setting.

Screen on top looks OK with the aperture and speed settings and whatever other settings also look OK. . . But even in shutter priority, 8000, continuous high . . . It still opens shutter for about one second then closes it . . .

Changed battery, lens, tried to check every setting, still no change . . .

HELP . . .
OK, I'm definitely in a panic over my D500's not w... (show quote)


Glad you got it fixed but the next time something like this happens calmly search your configuration menu instead of zapping your configuration. If you see something suspicious change it. If it doesn't fix it change it back. I duplicated your problem on my d500 by changing the setting below to.... 3 seconds!



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May 30, 2017 15:47:39   #
Hangingon Loc: NW North Dakota
 
It also happened to me exactly like you described. Shutter priority 8000 etc after changing lenses. I also panicked before doing a reset.

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