Panasonic Repair Recommendation: My Panasonic ZS40 travel camera is in need of repair (splashed with water and dropped in the same accident!). I googled this and got listings for...

Wanderer2 Loc: Colorado Rocky Mountains

My Panasonic ZS40 travel camera is in need of repair (splashed with water and dropped in the same accident!). I googled this and got listings for Panasonic's service center in Texas and Precision Camera also came up as a Panasonic authorized repair center. Some others listed were Royal and United but it wasn't clear if they are Panasonic authorized (I'm not sure if that's actually important). Any recommendations, especially if there are any facilities to avoid? TIA.

mas24 Loc: Southern CA

I have read on this forum that the repair facility in Texas is good. Also Precision Repair in Enfield, Connecticut specializes in repairing Sony cameras. However, they do fix other brand cameras. And have a very good reputation overall. Good luck.

markie1425 Loc: Bryn Mawr, PA

Teton Viewer wrote:

My Panasonic ZS40 travel camera is in need of repair (splashed with water and dropped in the same accident!). I googled this and got listings for Panasonic's service center in Texas and Precision Camera also came up as a Panasonic authorized repair center. Some others listed were Royal and United but it wasn't clear if they are Panasonic authorized (I'm not sure if that's actually important). Any recommendations, especially if there are any facilities to avoid? TIA.

I had good results for my LX100 by the Texas repair facility. Fast turnaround, correct repair.
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Wanderer2 Loc: Colorado Rocky Mountains

Thanks to both of you for the info. I'll try Panasonic's Texas facility.

rmm0605 Loc: Atlanta GA

Teton Viewer wrote:

My Panasonic ZS40 travel camera is in need of repair (splashed with water and dropped in the same accident!). I googled this and got listings for Panasonic's service center in Texas and Precision Camera also came up as a Panasonic authorized repair center. Some others listed were Royal and United but it wasn't clear if they are Panasonic authorized (I'm not sure if that's actually important). Any recommendations, especially if there are any facilities to avoid? TIA.

KEH has a repair center that charges fixed prices for cameras, lenses, and other items. Suggest you check it out. https://www.keh.com/shop/repair

alfeng Loc: Out where the West commences ...

Teton Viewer wrote:

My Panasonic ZS40 travel camera is in need of repair (splashed with water and dropped in the same accident!). I googled this and got listings for Panasonic's service center in Texas and Precision Camera also came up as a Panasonic authorized repair center. Some others listed were Royal and United but it wasn't clear if they are Panasonic authorized (I'm not sure if that's actually important). Any recommendations, especially if there are any facilities to avoid? TIA.

FYI ...

You MAY-or-may-NOT find that it will be less expensive to buy a USED-or-new replacement than to have your damaged camera repaired ...

Otherwise, Panasonic's Texas facility is highly recommended -- fast, friendly, and very competent ...

The estimate is FREE, so your only initial cost will be whatever postage-or-shipping-cost you spend to send the camera to them ...

However, be forewarned that there is a very STEEP minimum (base) fee for any work that is actually performed.

Good luck.

Wanderer2 Loc: Colorado Rocky Mountains

Thanks for the input. Yes, I also have had the thought that it may be less expensive to buy a replacement. However, the ZS40 is a discontinued model and I have been surprised how expensive used ones are on ebay and amazon. I really do like this little camera for what I use it for - travel and scouting/peview of landscape locations to shoot with my dslr. I shall have to see what Panasonic's estimate is for repairs and then decide.

I also sent an inquiry to Precision Camera and got a reply back that Panasonic is a brand they no longer service, which I thought odd.

veezee Loc: CT

If the repair cost is too high and you feel comfortable messing with the camera, there are some really detailed videos on YouTube that show you how to fix that and other models in the ZS series.