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Nikon D810 issue
Apr 3, 2017 18:10:35 #
My sister, a Nikon shooter, (I have to forgive her, she is my sister :) ) has a near new Nikon D810 that is creating images with two different exposures on one frame. I think that the shutter is hanging part of the way closed and allowing a proper exposure on part of the frame and over exposing the rest. I am posting an image showing what it is doing.
She has contacted Nikon and they can give no response except "Send it in and we will look at it." Does anyone have any ideas, or know if there have been other problems of this type reported? Lens was a Nikon 70-200 f2.8 with 2x teleconverter.
She has contacted Nikon and they can give no response except "Send it in and we will look at it." Does anyone have any ideas, or know if there have been other problems of this type reported? Lens was a Nikon 70-200 f2.8 with 2x teleconverter.
Apr 3, 2017 18:21:48 #
You could try to reset the camera, but probably the best solution is to follow the advice of Nikon and send it in.
Also you could try to check what happens if you change lens on the camera and drop the teleconverter.
Also you could try to check what happens if you change lens on the camera and drop the teleconverter.
Apr 3, 2017 18:22:02 #
the first thing I would do is the two button reset. Probably wont correct the problem but I would still try it.
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Apr 3, 2017 18:57:25 #
billnourse wrote:
... a proper exposure on part of the frame and over exposing the rest....
I tried registering the good and bad portion of the image, it cannot be done.
This suggests to me a serious hitch in the git along of her shutter curtains
If it were mine i would send it in without question.
Apr 3, 2017 18:58:28 #
billnourse wrote:
My sister, a Nikon shooter, (I have to forgive her... (show quote)
Try a different memory card, properly formatted.
Very common issue with memory card failure.
Apr 3, 2017 18:58:56 #
She has reset and tried different lenses. It doesn't do this all the time, and it doesn't seem to matter about lenses. She is sending it back, I was just wondering if there had been any reports of similar incidents that Nikon would be aware of. Right now they are acting like they have no idea of what is wrong, and I'm wondering if this is something like the oil on sensors or the shutter slap on D750's.
Bill
Bill
Apr 3, 2017 19:07:46 #
The mis-register between the two exposures indicate to me that this is more than just trailing shutter lag. Needs to visit a Nikon hospital.
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Apr 3, 2017 20:28:13 #
billnourse wrote:
My sister, a Nikon shooter, (I have to forgive her... (show quote)
If you obtain the same result with a different memory card as suggested by MT Shooter, she's busted and needs to be sent in for repair.
Apr 4, 2017 03:30:26 #
billnourse wrote:
My sister, a Nikon shooter, (I have to forgive her... (show quote)
Wife had same problem with her 810. Bad memory card and battery. Tried the card and battery in my 800e and got the same problem. Card was salvageable by formatting in computer and then in the camera. Battery would charge up but lose charge after several shots, and then indicate about a 20% charge. The 20% is what the camera indicated, but more than 3 or 4 shots and card became corrupted again, and battery would take forever to charge.
Ron
Apr 4, 2017 05:12:59 #
N4646W wrote:
... Battery would charge up but lose charge after several shots, and then indicate about a 20% charge. The 20% is what the camera indicated, but more than 3 or 4 shots and card became corrupted again, and battery would take forever to charge......Ron
The D810 is sneaky, the battery charge indicator only has 5 levels, not a continuous range.
When it says 20% it means change, charge, or replace battery now.
Attempting to use it beyond that point can result in a failure to trip the shutter or the
refusal to download files from the card.
If the battery level icon flashes or appears in the viewfinder. its time to change.
The 810 is a power hungry beast and checking the battery level
should be on your check off list when you anticipate shooting.
Users brag about 5000-6000 shots between changes but in my experience on the bench,
45 minutes and 400 shots of live view mirror lockup is about all you can squeeze out of a fresh battery.
Apr 4, 2017 07:03:24 #
MT Shooter wrote:
Try a different memory card, properly formatted.
Very common issue with memory card failure.
Very common issue with memory card failure.
That was my firs thought. We had a similar question a few days ago.
Check out Astronomical Photography Forum section of our forum.
Apr 4, 2017 08:41:47 #
billnourse wrote:
My sister, a Nikon shooter, (I have to forgive her... (show quote)
I would think Nikon gave them good advice. As they say in NH; hard telling not knowing or my favorite hold it up to the phone so I can see it.
Apr 4, 2017 11:25:53 #
Send it to the East Coast Nikon repair station. I and several folks I know around here have had some bad experiences with the West coast shop!! But send it in and you'll get it fixed...
Apr 4, 2017 11:30:32 #
Greenmachine
Loc: Chicago, IL
I agree with everyone else..SEND IT IN TO NIKON! It may be something minor, but you may accidentally make it worse :)
---Greenmachine
---Greenmachine
Apr 5, 2017 01:13:54 #
Jim Bob wrote:
If you obtain the same result with a different memory card as suggested by MT Shooter, she's busted and needs to be sent in for repair.
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