Problems with lightroom 6: Lightroom 6 was working fine and now it will not import images. It shows a preview of them, but when I click import it says "importing images" but it never...

TheLensMan Loc: Jense Beach, Florida

Lightroom 6 was working fine and now it will not import images. It shows a preview of them, but when I click import it says "importing images" but it never does and just sits like that. Can anyone help?

imagemeister Loc: mid east Florida

TheLensMan wrote:

Lightroom 6 was working fine and now it will not import images. It shows a preview of them, but when I click import it says "importing images" but it never does and just sits like that. Can anyone help?

Yes, it is showing up ........more people will see it tomorrow ! ......

imagemeister Loc: mid east Florida

TheLensMan wrote:

Lightroom 6 was working fine and now it will not import images. It shows a preview of them, but when I click import it says "importing images" but it never does and just sits like that. Can anyone help?

You may have to say what raw softwares you are using - and what windows version you are using ect ect.

Linary Loc: UK

More info needed -
Are the images in the Import dialogue all highlighted and ticked?
Are you importing from a folder or from a camera card?
Are there many images to import or just a few?
Jpg or raw and have you imported this file type before successfully?
When the message "importing images" comes up, has LR switched to the Library?

Papa j Loc: Cary NC

TheLensMan wrote:

Lightroom 6 was working fine and now it will not import images. It shows a preview of them, but when I click import it says "importing images" but it never does and just sits like that. Can anyone help?

I find adobe help line very helpful. One difficulty is my hearing and their accents

J

Gitchigumi Loc: Wake Forest, NC

Have you made any changes, like a new camera body? Older versions of LR may not recognize the newer file format. In that case, you might need an update to LR, if it is available. 😳

pithydoug Loc: Catskill Mountains, NY

TheLensMan wrote:

Lightroom 6 was working fine and now it will not import images. It shows a preview of them, but when I click import it says "importing images" but it never does and just sits like that. Can anyone help?

Importing using card reader, insert card into computer slot or wire? Too many unknowns at the moment. Can you see them with Explorer or the equivalent Mac function.

cthahn

Did you ever think of calling Adobe?

markngolf Loc: Bridgewater, NJ

Use Chats, instead of phone calls. I have two hearing aids and have similar issues with accents. When available, I always Chat.
Mark

Papa j wrote:

I find adobe help line very helpful. One difficulty is my hearing and their accents

J

rstrick2 Loc: Beverly Hills, FL

I had the same problem, I found out that LR will not import a folder that has to many photos. one folder had 1500 photos and it would not import I had to break down the folder into less than 1000 photos. I am not sure if there is a setting or not for this

TheLensMan Loc: Jense Beach, Florida

More info needed -
Are the images in the Import dialogue all highlighted and ticked? (Yes)
Are you importing from a folder or from a camera card? (from sd and cf cards)
Are there many images to import or just a few? (yes)
Jpg or raw and have you imported this file type before successfully? (Raw and one Jpg)
When the message "importing images" comes up, has LR switched to the Library? (Yes)

markngolf Loc: Bridgewater, NJ

Your issue may be lack of sufficient, available RAM. I've imported 132,000 images, my entire Picture folder into a newly created catalog. It took awhile, but completed successfully without interruption.
Mark

TheLensMan wrote:

More info needed -
Are the images in the Import dialogue all highlighted and ticked? (Yes)
Are you importing from a folder or from a camera card? (from sd and cf cards)
Are there many images to import or just a few? (yes)
Jpg or raw and have you imported this file type before successfully? (Raw and one Jpg)
When the message "importing images" comes up, has LR switched to the Library? (Yes)

Papa j Loc: Cary NC

markngolf wrote:

Use Chats, instead of phone calls. I have two hearing aids and have similar issues with accents. When available, I always Chat.
Mark

do you mean like messaging

j

markngolf Loc: Bridgewater, NJ

Well, I suppose you may call them messaging, but they are always referred to as "Chat" on tech support areas of a website. B & H,
Amazon, Adorama. AT & T, Optimum, ... and most support features of websites have them. You are correct. They do send messages back & forth between you and the tech/customer service support person.
Mark

j[/quote]

Papa j Loc: Cary NC

markngolf wrote:

Well, I suppose you may call them messaging, but they are always referred to as "Chat" on tech support areas of a website. B & H,
Amazon, Adorama. AT & T, Optimum, ... and most support features of websites have them. You are correct. They do send messages back & forth between you and the tech/customer service support person.
Mark

j

[/quote]
Thank you that is most helpful

Joe