DStone Loc: Outside Winston-Salem, NC

I know there are several FileHub users here, so I wondered if any of you had a work-around. I picked up the WD01 a couple days ago, successfully configured it and set up wifi, no problem. My intent was to use the machine to back up SD Cards as well as xfer iPhone SE photos to a USB thumb drive when traveling. The WD01 recognized my files on the phone and the Sd Card and the USB, no problem. But, when I went to "manage" to select files to copy, it was unresponsive, as were all the main menu items. I'm using the latest app. When I tried to update the firmware, I got all the way to the install when it told me "no space available". Two emails to Customer Service later, I'm still stuck.

So, anybody have an idea?

Gene51 Loc: Yonkers, NY, now in LSD (LowerSlowerDelaware)

I use the WD03 and have never had an issue. Sorry I can't be more helpful. The software works, even though it is pretty clunky, though.