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Unable to include images from D3400 in an Android phone text message
Dec 30, 2016 18:03:14   #
stadtmkw Loc: Burlington, MA
 
Jpg images transferred to an Android phone via Snapbridge cannot be attached to a text message. The error message is "Unsupported file format" however these are jpg images and they can be viewed in Photo Gallery on the phone exactly as sent from the D3400. Other jpg images on the phone can be successfully attached to text messages. The D3400 images can be attached to emails successfully.

Any ideas/suggestions would be appreciated.

Thanks
Ken

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Dec 30, 2016 18:07:01   #
varchibald Loc: Henderson, NV
 

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Dec 30, 2016 18:08:02   #
varchibald Loc: Henderson, NV
 
Can you screen shot it and text that image? Not the best but easy and quick if you have to get it to someone.

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Dec 30, 2016 18:43:32   #
stadtmkw Loc: Burlington, MA
 
varchibald wrote:
Can you screen shot it and text that image? Not the best but easy and quick if you have to get it to someone.


I found the issue. When the D3400 names the file, it puts the .jpg extension in upper case(JPG). Apparently, the Android texting application is not smart enough to determine that upper case is equivalent to lower case.
There appears to be no way to change this in the camera. Guess I'll start searching for alternative texting applications for Android.

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