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Downloading DJI professional drone
Sep 17, 2016 12:32:11   #
Jamers Loc: Michigan
 
Having trouble downloading DJI professional drone to computer. Have tried USB cord from drone to computer as well as placing card in card reader, it displays View nx2, but no download is performed. Constructive Suggestions please.

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Sep 17, 2016 12:40:32   #
CPR Loc: Nature Coast of Florida
 
Nothing automatically downloads. Once you've put the card in and it's recognized you have to do a copy to initiate the movement of the files. Some software, like Lightroom, can be set to automatically download but you have to set the preferences to do that.

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Sep 17, 2016 12:42:16   #
Carl D Loc: Albemarle, NC.
 
Have you downloaded the app to your phone or iPad?

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Sep 17, 2016 12:51:30   #
Jamers Loc: Michigan
 
Thanks for you quick reply, yes the app is in both my tablet and phone. Just dawned on me, does this app also have to be in my computer?

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Sep 17, 2016 12:53:15   #
Jamers Loc: Michigan
 
CPR wrote:
Nothing automatically downloads. Once you've put the card in and it's recognized you have to do a copy to initiate the movement of the files. Some software, like Lightroom, can be set to automatically download but you have to set the preferences to do that.


Thank you, I appreciate your advice.

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Sep 17, 2016 14:33:39   #
Carl D Loc: Albemarle, NC.
 
Jamers wrote:
Thanks for you quick reply, yes the app is in both my tablet and phone. Just dawned on me, does this app also have to be in my computer?

No you don't need it on your computer. The only thing you need a computer for is any firmware updates.

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Sep 17, 2016 20:46:37   #
Cotondog Loc: Saskatchewan, Canada
 
Jamers, remember that your DJI Phantom 3 Pro has to be turned on PRIOR to connecting the cable to the port on the drone and the computer. You should have no trouble downloading your pics if that is done FIRST.

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Sep 18, 2016 10:05:48   #
brucewells Loc: Central Kentucky
 
Jamers wrote:
Having trouble downloading DJI professional drone to computer. Have tried USB cord from drone to computer as well as placing card in card reader, it displays View nx2, but no download is performed. Constructive Suggestions please.


Does View NX2 support video? Use Windows Explorer/Apple Finder to browse the card in the drone, find the files and copy them over to your hard drive.

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