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Printer question
Sep 11, 2016 12:55:24   #
Tinker
 
I purchased an iMac 27" desktop recently and have spent time transferring and updating my files. Now I am attempting to get my printers online, and therein
lies the problem. My Canon Pixma Pro9000 MarkII doesn't print an image. It will print a test page and sounds as if it is going through all the normal warm-up
processes, but when it comes to printing from Lightroom CC 2015.6.1 there is no result. I was able to get an image printed from PSCC 2015.5. Has anyone else
experience this, and did you come across a fix? Thanks in advance for your help!

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Sep 11, 2016 12:57:59   #
jimmya Loc: Phoenix
 
Tinker wrote:
I purchased an iMac 27" desktop recently and have spent time transferring and updating my files. Now I am attempting to get my printers online, and therein
lies the problem. My Canon Pixma Pro9000 MarkII doesn't print an image. It will print a test page and sounds as if it is going through all the normal warm-up
processes, but when it comes to printing from Lightroom CC 2015.6.1 there is no result. I was able to get an image printed from PSCC 2015.5. Has anyone else
experience this, and did you come across a fix? Thanks in advance for your help!
I purchased an iMac 27" desktop recently and ... (show quote)


Canon or Apple may have a fix. I have heard this before where Canon printers won't see apple computers. Sorry for your problem, good luck.

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Sep 11, 2016 13:06:19   #
marty wild Loc: England
 
Tinker wrote:
I purchased an iMac 27" desktop recently and have spent time transferring and updating my files. Now I am attempting to get my printers online, and therein
lies the problem. My Canon Pixma Pro9000 MarkII doesn't print an image. It will print a test page and sounds as if it is going through all the normal warm-up
processes, but when it comes to printing from Lightroom CC 2015.6.1 there is no result. I was able to get an image printed from PSCC 2015.5. Has anyone else
experience this, and did you come across a fix? Thanks in advance for your help!
I purchased an iMac 27" desktop recently and ... (show quote)

Are you printing with wifi or cable?

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Sep 11, 2016 13:15:18   #
burkphoto Loc: High Point, NC
 
Tinker wrote:
I purchased an iMac 27" desktop recently and have spent time transferring and updating my files. Now I am attempting to get my printers online, and therein
lies the problem. My Canon Pixma Pro9000 MarkII doesn't print an image. It will print a test page and sounds as if it is going through all the normal warm-up
processes, but when it comes to printing from Lightroom CC 2015.6.1 there is no result. I was able to get an image printed from PSCC 2015.5. Has anyone else
experience this, and did you come across a fix? Thanks in advance for your help!
I purchased an iMac 27" desktop recently and ... (show quote)


Run Disk Utility from the Recovery Partition. After checking your startup volume for errors, choose to Repair Permissions on the same volume.

I've seen permissions errors do nasty things to my Epson drivers and repairing permissions cured them.

The core of OS X is BSD UNIX. All files have a set of UNIX permissions that are there for security reasons. They can become corrupt for many reasons. If the files were installed by the Apple Installer, as most software routines are, then Disk Utility can set them back to normal.

If that fails, delete the driver and reinstall/reconfigure the printer.

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Sep 11, 2016 14:15:36   #
Tinker
 
Thanks for your quick replies. Will give this a try (I'm not exactly a computer whizkid!) and let you know what happens. thanks again!

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Sep 11, 2016 15:46:53   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Tinker wrote:
Thanks for your quick replies. Will give this a try (I'm not exactly a computer whizkid!) and let you know what happens. thanks again!


You could also download the latest drivers from the Canon website and reinstall them. I'm not a MAC guy, but have not had problems with Windows with Canon, but every now and again updating or reinstalling a driver works with Mr. Softy. Even when things claim they are not supported in Windows 10 they frequently seem to work.

Good luck

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Sep 11, 2016 19:30:11   #
Tinker
 
Thanks, that is what I shall do

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Sep 12, 2016 07:05:44   #
NoSocks Loc: quonochontaug, rhode island
 
marty wild wrote:
Are you printing with wifi or cable?


I don't know about the OP, but I have had this problem with my Pro100 when trying to print wirelessly. Plugged in the UBS cable and it printed right away. Wireless is sometimes temperamental.

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Sep 12, 2016 09:59:49   #
revhen Loc: By the beautiful Hudson
 
Avoid wireless printing at all costs if you can. Nothing but headaches in my experience. I also have same printer as you but not an Apple computer.

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Sep 12, 2016 11:35:11   #
studavis
 
Call Apple Technical Svs and they will walk you thru it. (800)275-2273

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Sep 12, 2016 17:41:16   #
jeep_daddy Loc: Prescott AZ
 
Peterff wrote:
You could also download the latest drivers from the Canon website and reinstall them. I'm not a MAC guy, but have not had problems with Windows with Canon, but every now and again updating or reinstalling a driver works with Mr. Softy. Even when things claim they are not supported in Windows 10 they frequently seem to work.

Good luck




This is good advice. Always make sure you have the latest drivers for your printer. Then try to print.

Also, make sure you have the printer selected when you go to print. One other thing, there is a new plugin for this printer called Canon Print Studio Pro. It's way better than using the File>Print feature in Photoshop or Lightroom.

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Sep 12, 2016 20:58:25   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
jeep_daddy wrote:


One other thing, there is a new plugin for this printer called Canon Print Studio Pro. It's way better than using the File>Print feature in Photoshop or Lightroom.


Yes!

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Sep 13, 2016 00:26:54   #
marty wild Loc: England
 
NoSocks wrote:
I don't know about the OP, but I have had this problem with my Pro100 when trying to print wirelessly. Plugged in the UBS cable and it printed right away. Wireless is sometimes temperamental.

Please check you have set your printer to stand alone in setting, if on wifi. I had a nigling problem when printing with my mac book pro wifi to a network printer. But since going up to window 10 the same old has come back so I think it's driver problem. But the test page you can do is confusing so double check you are set to default in the printer selection.

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