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Card Reader for sd cards into Elements 14 on a Mac
Mar 24, 2016 07:19:44   #
copper7135
 
I have a Nikon 7100 and when I use a card reader to upload my
images into Element 14 it says NO Device found does not recognize the card reader. The card reader is attached to my mac computer via a UBS attachment. When I upload with attachment directly from camera it works. I have been using card reader for many years and it always worked. On the side of the SD card is a lock but the is not closed. Thanks for any help

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Mar 24, 2016 07:23:32   #
jerryc41 Loc: Catskill Mts of NY
 
copper7135 wrote:
I have been using card reader for many years...

Nothing lasts forever. You've tried this several times, after shutting down and restarting? Try it on another computer. If it doesn't work on that, it's time to spend another $10.

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Mar 24, 2016 07:24:16   #
tradio Loc: Oxford, Ohio
 
You may try the reader on another computer.

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Mar 24, 2016 07:53:58   #
copper7135
 
I bought a new card reader and still does not work.

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Mar 24, 2016 08:13:23   #
jerryc41 Loc: Catskill Mts of NY
 
copper7135 wrote:
I bought a new card reader and still does not work.

Did the new reader come with its own cable? If it's not the reader or the cable, the only other choice is a situation with the computer.

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Mar 25, 2016 05:52:16   #
JRFINN Loc: Plymouth, MA
 
Did you recently updated the Mac iOS? I had the same issue with a USB thumb drive. I could read it on a Mac but not on a Windows PC which was strange.

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Mar 25, 2016 06:07:03   #
johneccles Loc: Leyland UK
 
If you upload direct from your camera and it works why not always use that method.
USB card readers can be unreliable, the ones I use are the type you plug directly into the computers USB port.
The card readers which use a USB lead can be a bit dicey so try different USB lead and see if that works.
Personally I avoid removing my SD cards from the camera as this is when they can become corrupted or damaged.

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Mar 25, 2016 07:43:17   #
copper7135
 
I always though it was safer using a card reader rather then going direct from the camera

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Mar 25, 2016 08:31:56   #
mackolb
 
Also consider connecting to http://getsupport.apple.com for free 24/7 tech support.

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Mar 25, 2016 11:10:25   #
flyguy Loc: Las Cruces, New Mexico
 
copper7135 wrote:
I have a Nikon 7100 and when I use a card reader to upload my
images into Element 14 it says NO Device found does not recognize the card reader. The card reader is attached to my mac computer via a UBS attachment. When I upload with attachment directly from camera it works. I have been using card reader for many years and it always worked. On the side of the SD card is a lock but the is not closed. Thanks for any help


It sounds to me like the system hasn't "automounted" the reader and to fix this, open the Mac "Disk Utility", click on the appropriate entry for the "USB device" under any other drives that are listed for the system and then click on the blue mount button in the menu.

The disk utility can be found in your application directory in the Mac "Finder".

That should fix the problem.

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Mar 25, 2016 12:22:37   #
copper7135
 
Thanks for your help.

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Mar 25, 2016 12:43:30   #
flyguy Loc: Las Cruces, New Mexico
 
copper7135 wrote:
Thanks for your help.


Did any of the above suggestions actually solve your problem?

It would be nice to know --- a little feedback will encourage people to want to continue to help on this forum.

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Mar 27, 2016 18:25:31   #
copper7135
 
I was able to find Disk Utility. The next instruction was to click on entry for USB device. I did not find that. Could you tell me more about finding the device or about getting it in there.

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Mar 27, 2016 19:13:03   #
mackolb
 
Based on the difficulty you seem to be having, I suggest visiting
http://getsupport.apple.com
The technical support folks you can connect with should be able to give you the guidance you need to resolve this problem or refer you to your nearest Apple Store Genius Bar for help if they can't.
Depending on when you connect, you will either have an online chat session or arrange for a telephone callback at a time of your choosing. While getsupport is free and 24/7, telephone support is limited to 14-hours per day.
One more time . . . it is free, nada, zilch – a service of the most valued and valuable company in the world whose hope is to make sure you keep working using your Apple hardware and Apple software!
I'm a champion, having used it. But, I also work for Apple and am passionate about sharing this new service intended to provide frustrated users the help they seek without having to wait to visit the Genius Bar – which is also free (unless an out-of-warranty hardware repair/replacement is needed).

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