Lost serial # for PSE 12
Mar 2, 2016 23:10:07 #
I just bought a new computer and need to install my PSE 12. My old computer crashed and i don't have my serial number from the old install. Is there anyone i can talk to to help me?
Mar 2, 2016 23:13:34 #
Tom Kelley wrote:
I just bought a new computer and need to install my PSE 12. My old computer crashed and i don't have my serial number from the old install. Is there anyone i can talk to to help me?
did you register it on adobe. :?:
Mar 2, 2016 23:20:42 #
dirtpusher wrote:
did you register it on adobe. :?:
I'ts been a long time ago, but i think i did. Oh, i just thought of something. I think i stored the program on an external hard drive when i changed computers. Can i get it from there?
Mar 2, 2016 23:33:19 #
Tom Kelley wrote:
I'ts been a long time ago, but i think i did. Oh, i just thought of something. I think i stored the program on an external hard drive when i changed computers. Can i get it from there?
go there it still be there. hope you remember your password. :thumbup: :thumbup: :thumbup: :thumbup: :thumbup: :thumbup: :thumbup: :thumbup:
Mar 3, 2016 06:46:59 #
If you can open your account with your supplier the info you need will probably still be there.
Mar 3, 2016 06:48:06 #
If you registered, Adobe will have your serial#. That happened to me once, now I write them down, but Adobe will have it. Sometimes you can log into your account and they are listed under your software.
Mar 3, 2016 07:04:21 #
Tom Kelley wrote:
I just bought a new computer and need to install my PSE 12. My old computer crashed and i don't have my serial number from the old install. Is there anyone i can talk to to help me?
If you do have it installed on another computer, there are several programs that can find serial numbers and installations keys.
http://www.google.com/webhp?sourceid=chrome-instant&rlz=1C1CHWA_enUS625US625&ion=1&espv=2&ie=UTF-8#q=find%20serial%20numbers
Mar 3, 2016 08:15:48 #
Tom Kelley wrote:
I just bought a new computer and need to install my PSE 12. My old computer crashed and i don't have my serial number from the old install. Is there anyone i can talk to to help me?
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Hello, again, Tom !
Here is what I would do:
Log onto your new computer and key in "Adobe". Once Adobe's website opens, look for where they have the word "Contact". Once you locate this, you will find a telephone number that you may use to call them. Then, place the call, explain your problem and give them a ball park figure when you had first purchased PSE12 from them.
I am certain they will have a record of your having purchased the PSE12 software from them whereas they will follow up by giving you the original key code for you to use to install the software into your new computer.
"Get 'er done", and best of luck ! :)
~ Doug ~
Mar 3, 2016 08:24:18 #
Zone-System-Grandpa wrote:
+++++++++++++++++++++++++++++++++++++ br br Hello... (show quote)
Thanks Doug and everyone else for your help. I'll get it eventually i hope.
Mar 3, 2016 09:48:57 #
Tom Kelley wrote:
Thanks Doug and everyone else for your help. I'll get it eventually i hope.
If not you can get PSE 14 for around $70.00
Mar 3, 2016 09:55:35 #
David Kay wrote:
If not you can get PSE 14 for around $70.00
Thanks, i may do that. Is that what you use?
Mar 3, 2016 11:00:05 #
larimarpugs
Loc: california
I just had the same problem - I called Adobe and they sent me a link to install Photoshop - my programs were registered with Adobe, so if you are registered it should not be a problem....they were great and quick.
Mar 3, 2016 11:05:31 #
larimarpugs wrote:
I just had the same problem - I called Adobe and they sent me a link to install Photoshop - my programs were registered with Adobe, so if you are registered it should not be a problem....they were great and quick.
Thanks, i just did the same thing and you're right, they are quick and helpful.
Mar 3, 2016 18:38:51 #
If you registered it with Adobe, you can get the license number under your account on the web site.
Mar 3, 2016 18:50:07 #
Tom Kelley wrote:
I just bought a new computer and need to install my PSE 12. My old computer crashed and i don't have my serial number from the old install. Is there anyone i can talk to to help me?
Do you by chance still have you installation CD and or documentation? If you do, the serial # should be listed on it somewhere.
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