Which Desktop should i get? I just got the Dell 3000 Mini Tower Desktop Computer. It's o.k. except i can't get the CD/DVD drive to show on the monitor without going through a lot of...

Tom Kelley Loc: Roanoke, Virginia

I just got the Dell 3000 Mini Tower Desktop Computer. It's o.k. except i can't get the CD/DVD drive to show on the monitor without going through a lot of steps. I have everything set on "Auto Play" but still get nothing on the monitor. I can exchange it, but i don't know whether to try the same one or try another model. Does anyone have any suggestions or maybe help me with the issue on this one?

I use my computer mostly for my online banking, limited social media, email, and my stored photos, which i would like to have plenty of RAM for. I would like to stay at a maximum of around $600.00 if possible.

avemal Loc: BALTIMORE

HP All In ONE are great. Love :thumbup:

Longshadow Loc: Audubon, PA, United States

Tom Kelley wrote:

I just got the Dell 3000 Mini Tower Desktop Computer. It's o.k. except i can't get the CD/DVD drive to show on the monitor without going through a lot of steps. I have everything set on "Auto Play" but still get nothing on the monitor....

Is it possible that you only have photos on the CD and the computer asks what you want to do with it? Then you have to tell it to open with explorer or your photo application? If there are only file folders on the CD the computer does not know what program to auto-start. If this is true, the same thing might happen on a new computer.

We need to know the actual steps you have to take to see what is happening.

Tom Kelley Loc: Roanoke, Virginia

Longshadow wrote:

Is it possible that you only have photos on the CD and the computer asks what you want to do with it? Then you have to tell it to open with explorer or your photo application? If there are only file folders on the CD the computer does not know what program to auto-start. If this is true, the same thing might happen on a new computer.

We need to know the actual steps you have to take to see what is happening.

No, i understand what you're saying. On my old computer, there would be a window that popped up as soon as i inserted the CD asking me how i wanted to open it. On my new one, nothing comes up on my monitor at all.

ottopj Loc: Annapolis, MD USA

Tom Kelley wrote:

I just got the Dell 3000 Mini Tower Desktop Comput... (show quote)

You might consider going back to where you purchased it and finding out if there is a simple solution to your problem before you throw the baby out with the bath water.

Tom Kelley Loc: Roanoke, Virginia

ottopj wrote:

You might consider going back to where you purchased it and finding out if there is a simple solution to your problem before you throw the baby out with the bath water.

I have tried a number of times to correct it with them with no success. They said i can exchange it but i just hate to have to send it back, wait for another one and then have the same issue. That's the reason i tried here, thinking maybe someone knew a solution. Thanks though for the suggestion.

Longshadow Loc: Audubon, PA, United States

Tom Kelley wrote:

No, i understand what you're saying. On my old computer, there would be a window that popped up as soon as i inserted the CD asking me how i wanted to open it. On my new one, nothing comes up on my monitor at all.

Ouch. On my laptop it sometimes takes two minutes before I can access my Android phone or tablet when connected. Sometimes the "what do you want to do" window pops up minutes after I've started working on them...

Tom Kelley Loc: Roanoke, Virginia

Longshadow wrote:

Ouch. On my laptop it sometimes takes two minutes before I can access my Android phone or tablet when connected. Sometimes the "what do you want to do" window pops up minutes after I've started working on them...

Good to know, maybe I'll try again, thanks.

TriX Loc: Raleigh, NC

This is an OS issue, not likely a hardware problem. Assuming it's Windows 10, just click on "start"(lower left corner), then "my PC", and you should see the drive (typically D: ) under devices and drives. Right click on the drive, and you'll see a number of options including "pin to start" or "create shortcut" - Selecting either will give you one-click access to the drive the next time you start your computer. Hope that helps.

Chris

Tom Kelley Loc: Roanoke, Virginia

TriX wrote:

This is an OS issue, not likely a hardware problem. Assuming it's Windows 10, just click on "start"(lower left corner), then "my PC", and you should see the drive (typically D: ) under devices and drives. Right click on the drive, and you'll see a number of options including "pin to start" or "create shortcut" - Selecting either will give you one-click access to the drive the next time you start your computer. Hope that helps.

Chris

Thanks Chris, i will surely try this. I hope it works because i hate returns and exchanges.

TriX Loc: Raleigh, NC

Here are a couple additional links to auto play options. I know you mentioned turning it on, but perhaps you might want to set additional options.

http://www.groovypost.com/howto/disable-manage-autoplay-external-devices-windows-10/

http://www.tenforums.com/tutorials/7119-autoplay-turn-off-windows-10-a.html

Cheers,
Chris

Tom Kelley Loc: Roanoke, Virginia

TriX wrote:

Here are a couple additional links to auto play options. I know you mentioned turning it on, but perhaps you might want to set additional options.

http://www.groovypost.com/howto/disable-manage-autoplay-external-devices-windows-10/

http://www.tenforums.com/tutorials/7119-autoplay-turn-off-windows-10-a.html

Cheers,
Chris

Thanks so much Chris, I'll do this tonight when i get home. You've been a big help.

bkyser Loc: Fly over country in Indiana

Yup, Win10 issue. The regular media player is gone. You just won't get the pop ups any more, but should be able to access the drive the "hard way" :)

Tom Kelley Loc: Roanoke, Virginia

bkyser wrote:

Yup, Win10 issue. The regular media player is gone. You just won't get the pop ups any more, but should be able to access the drive the "hard way" :)

Yea, I'm finding that out "The hard way". The seller is taking the computer back after a lot of discussion. I can tell you, in my opinion Windows 10 is surely not a "10". Give me my Windows 7 any day!

TriX Loc: Raleigh, NC

Tom Kelley wrote:

Yea, I'm finding that out "The hard way". The seller is taking the computer back after a lot of discussion. I can tell you, in my opinion Windows 10 is surely not a "10". Give me my Windows 7 any day!

Sorry that didn't work out for you. Can you still by a new machine with Windows 7 installed?