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Pixma Pro 10 Problem
Jan 3, 2016 19:37:52   #
Rickyb
 
My wife's Pixma 10 just died. Error code 200. Any Ideas? She has tried prior unplugging and restarting.

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Jan 3, 2016 19:39:22   #
Nikonian72 Loc: Chico CA
 
Time to call Canon Printer tech support: http://www.wefix365.us/support-for-canon-printer.php

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Jan 3, 2016 19:47:10   #
bsprague Loc: Lacey, WA, USA
 
http://www.canon-europe.com/support/consumer_products/product_ranges/printers/pixma/error_codes/

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Jan 4, 2016 00:05:40   #
warrior Loc: Paso Robles CA
 
B200 Error- This could also be displayed as P10 or the orange and green light blinking 10 times

Description:

B200 is a service error that can occur due to a hardware failure with either the printer or the print head.



Resolution:

In most instances, a B200 error will require a repair at a Canon authorised repair centre, however prior to sending your printer for repair please follow the steps below to try and resolve this error-

1.Turn off the printer
2.Disconnect the power cable
3.Open the printer cover
4.Check for any orange protective tape or white polystyrene and remove if necessary
5.Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary
6.Close the cover
7.Reconnect and turn on

If the error message is still showing, then it is necessary to deliver or send the printer to an authorised repair centre.


If the printer is still under warranty, (generally one year from purchase) and supporting documentation is provided, then a free of charge warranty repair will be carried out.
If the warranty has expired, then any repairs can only be carried out at cost and charges will apply.

You can find the details of your nearest repair centre using our interactive repair centre locator.

.
:D

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Jan 4, 2016 10:03:10   #
Rickyb
 
Thank you so very much.

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Jan 4, 2016 10:21:39   #
okrobie Loc: Jacksonville FL
 
Canon telephone tech support is awesome.

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Jan 29, 2018 01:38:34   #
xboxsupport
 
great post https://github.com/explorersupport

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Dec 14, 2018 20:26:01   #
AaronHoyle
 
Hopefully this helps anyone with a B200 error. I have a Pro-10 that started flashing alternating between the power and fault LEDs, 10 times per LED per sequence. Totally unresponsive to anything I did, has all Canon pigment installed and only Canon pigment has ever been installed. Tried unplugging power, restarting numerous times, nothing. I even tried someone's suggestion to unplug power, hold power button 30 seconds, reconnect AC power, still didn't work.

Here's what solved it after deciding to experiment to try and initiate a hard reset command and not feeling that holding the power button down for 30 seconds while unplugged would accomplish doing that.

I unplugged the unit, held the power button down for at least 30 seconds (was probably about a minute), while STILL HOLDING THE POWER BUTTON DOWN plugged the unit back in and kept holding the power button down for at least another 30 seconds (likely was more like a minute), while doing this the power LED was solid white the entire time... then while still holding down the power button also pressed and held the feed button for at least another 30 seconds (holding both down). Upon releasing the two buttons the printer appeared to be off.

I turned the printer back on and, lo and behold, it started up and performed a lengthy self clean cycle and functioned as normal.

Hope this helps someone, may work on the Pro-100 as well.

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Aug 31, 2019 16:03:08   #
azlee Loc: Northern Arizona
 
AaronHoyle wrote:
Hopefully this helps anyone with a B200 error. I have a Pro-10 that started flashing alternating between the power and fault LEDs, 10 times per LED per sequence. Totally unresponsive to anything I did, has all Canon pigment installed and only Canon pigment has ever been installed. Tried unplugging power, restarting numerous times, nothing. I even tried someone's suggestion to unplug power, hold power button 30 seconds, reconnect AC power, still didn't work.

Here's what solved it after deciding to experiment to try and initiate a hard reset command and not feeling that holding the power button down for 30 seconds while unplugged would accomplish doing that.

I unplugged the unit, held the power button down for at least 30 seconds (was probably about a minute), while STILL HOLDING THE POWER BUTTON DOWN plugged the unit back in and kept holding the power button down for at least another 30 seconds (likely was more like a minute), while doing this the power LED was solid white the entire time... then while still holding down the power button also pressed and held the feed button for at least another 30 seconds (holding both down). Upon releasing the two buttons the printer appeared to be off.

I turned the printer back on and, lo and behold, it started up and performed a lengthy self clean cycle and functioned as normal.

Hope this helps someone, may work on the Pro-100 as well.
Hopefully this helps anyone with a B200 error. I ... (show quote)

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Aug 31, 2019 16:04:42   #
azlee Loc: Northern Arizona
 
I tried this a few times..... no help for a stuck print head on my Pro 10..

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