Hi all, recently my Nikon D610 developed a focusing problem. Randomly it would just refuse to focus.
I sent back under warranty, but not to Nikon. They informed me that the prism box, (?), was kaput and they needed to order on from Japan.
This they did and the focusing is back to normal.
One strange thing has happened that I only noticed today!
When I sent in the camera there were over 8000 actuations recorded. Today I notice the last shot I took was 465!
As near as I can tell the actuation record was about 200 when I got back the camera. I would have thought that resetting in this area would not be possible, from a legal point at least.
Is this a normal thing when you have a new prism box fitted?
I await you expert opinions with interest.
Thank you.
Jimbo :)
MMC
Loc: Brooklyn NY
Are you sure that you received the same camera, did you check serial number? If your answer is "Yes" , we will know that it is possible to reset shutter count.
Jimbolarue77 wrote:
Hi all, recently my Nikon D610 developed a focusing problem. Randomly it would just refuse to focus.
I sent back under warranty, but not to Nikon. They informed me that the prism box, (?), was kaput and they needed to order on from Japan.
This they did and the focusing is back to normal.
One strange thing has happened that I only noticed today!
When I sent in the camera there were over 8000 actuations recorded. Today I notice the last shot I took was 465!
As near as I can tell the actuation record was about 200 when I got back the camera. I would have thought that resetting in this area would not be possible, from a legal point at least.
Is this a normal thing when you have a new prism box fitted?
I await you expert opinions with interest.
Thank you.
Jimbo :)
Hi all, recently my Nikon D610 developed a focusin... (
show quote)
Thanks MMC, never thought of that! I'll just go check
Jimbolarue77 wrote:
Hi all, recently my Nikon D610 developed a focusing problem. Randomly it would just refuse to focus.
I sent back under warranty, but not to Nikon. They informed me that the prism box, (?), was kaput and they needed to order on from Japan.
This they did and the focusing is back to normal.
One strange thing has happened that I only noticed today!
When I sent in the camera there were over 8000 actuations recorded. Today I notice the last shot I took was 465!
As near as I can tell the actuation record was about 200 when I got back the camera. I would have thought that resetting in this area would not be possible, from a legal point at least.
Is this a normal thing when you have a new prism box fitted?
I await you expert opinions with interest.
Thank you.
Jimbo :)
Hi all, recently my Nikon D610 developed a focusin... (
show quote)
Perhaps the shutter was replaced or refurbished also.
Phew!! It's the right serial, MMC so, I guess resetting is possible.
Jimbo.
Thanks again
Hi Leitz, shutter replacement was no mentioned on the invoice.
Jimbolarue77 wrote:
Hi all, recently my Nikon D610 developed a focusing problem. Randomly it would just refuse to focus.
I sent back under warranty, but not to Nikon. They informed me that the prism box, (?), was kaput and they needed to order on from Japan.
This they did and the focusing is back to normal.
One strange thing has happened that I only noticed today!
When I sent in the camera there were over 8000 actuations recorded. Today I notice the last shot I took was 465!
As near as I can tell the actuation record was about 200 when I got back the camera. I would have thought that resetting in this area would not be possible, from a legal point at least.
Is this a normal thing when you have a new prism box fitted?
I await you expert opinions with interest.
Thank you.
Jimbo :)
Hi all, recently my Nikon D610 developed a focusin... (
show quote)
Are you using a program to check the shutter count like mycamerashuttercount.com, or are you going by what the files says on download to computer? The camera resets at 9,999 to zero and goes again.
jethro779 wrote:
Are you using a program to check the shutter count like mycamerashuttercount.com, or are you going by what the files says on download to computer? The camera resets at 9,999 to zero and goes again.
The reliable and accurate way to check shutter count on a Nikon - look at the EXIF data, every image is tagged with the current shutter count in the EXIF of the image.
As you say, the filename increment is reset after 9,999 ;)
I'm using Picasa which shows all the relevant data. It's always been reliable.
Dngallagher, maybe be the shutter was replaced as well but the count, when I received it was at about 265 not zero.
I will check with opanda and see what that says.
Thank you all, guys.
Nikon has a strict policy never to reset shuttercount no matter what service is performed. If they did you would never see a refurb body with a shuttercount more than 1.
After assembly they probably test to make sure things are working properly. It wouldn't take long to activate the shutter 200+ times, considering the camera's top frame rate.
I never thought to do this, but did anybody ever check a new camera to see if it starts at 1?
--
Bill De, I get your point!
Thanks, MT
Neither Opanda or Photome are showing shutter actuations. Hmmm...?
Picasa seems to count ok. Strange.
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