B&H to the rescue
Oct 18, 2015 15:59:58 #
Just wanted to thank everyone for their input and help when I posted about needing service for my D7100. I'm sending the D7100 back to Nikon for service tomorrow after a panic about not having a warranty form.
I was in a quandry because the forms indicated that I had to send the warranty in with a copy of the invoice but I couldn't find any warranty in the original boxes I still have. I had the warranty papers for the lens that came with it but not for the camera. It was recommended to me by private message to contact Hershel of B&H here on the site for help which I did. He referred me to Henry Posner, B&H's Director of Communications who sent me links from Nikon which indicated that Nikon does not provide warranty forms for DSLRs and that all you have to do is produce your proof of purchase.
So I'm feeling much relieved and just wanted to give a shout out to B&H and esp Hershel and Henry for the quick and helpful assistance in this matter. My s/o and I have made quite a few purchases from B&H with no problems and great service and we're happy and grateful that that record continues.
I was in a quandry because the forms indicated that I had to send the warranty in with a copy of the invoice but I couldn't find any warranty in the original boxes I still have. I had the warranty papers for the lens that came with it but not for the camera. It was recommended to me by private message to contact Hershel of B&H here on the site for help which I did. He referred me to Henry Posner, B&H's Director of Communications who sent me links from Nikon which indicated that Nikon does not provide warranty forms for DSLRs and that all you have to do is produce your proof of purchase.
So I'm feeling much relieved and just wanted to give a shout out to B&H and esp Hershel and Henry for the quick and helpful assistance in this matter. My s/o and I have made quite a few purchases from B&H with no problems and great service and we're happy and grateful that that record continues.
Oct 18, 2015 16:13:18 #
My s/o and I have made quite a few purchases from B&H with no problems and great service and we're happy and grateful that that record continues.[/quote]
That is why they are the best. Great customer service after the sale.
That is why they are the best. Great customer service after the sale.
Oct 18, 2015 16:28:16 #
donnahde wrote:
Just wanted to thank everyone for their input and ... (show quote)
Donna, it's great to read that everything worked out well. You can count on B and H.
--Bob
Oct 18, 2015 17:29:32 #
rmalarz wrote:
Donna, it's great to read that everything worked out well. You can count on B and H.
--Bob
--Bob
And thanks for your help, Bob!
Oct 18, 2015 18:07:07 #
donnahde wrote:
And thanks for your help, Bob!
Donna, you're quite welcome, anytime.
--Bob
Oct 18, 2015 23:33:14 #
Oct 21, 2015 02:30:29 #
As a customer of B&H for years they are truly the utopia of all camera dealers.
Oct 21, 2015 14:36:27 #
B&H saved me when my Nikon N4004 and a couple of lenses were stolen along with a banana from a backpack on a train in The Czech Republic (hungry thief). B&H provided by e-mail copies of the original purchase invoices even though they were a couple of years old.My insurance company was satisfied and paid off on the loss.
Oct 21, 2015 21:38:30 #
Thanks to all for your kind words. With your continued trust, loyalty and patronage we hope to continue to fulfill your photo, video, and audio requirements with care and dedication for many years to come.
HERSHEL
HERSHEL
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