Unable to process RAW photos: I don't know what happened. I use Canon's "Digital Photo Professional" and used to process raw from my 6D. I got a Panasonic DMC ZS40 as a bridge camera...

Frequent Flyer Loc: Kujukuri, Japan

I don't know what happened. I use Canon's "Digital Photo Professional" and used to process raw from my 6D. I got a Panasonic DMC ZS40 as a bridge camera and also loaded it's PP program but I've since deleted it. My raw photos are labeled with "CR2" under a blank box. My regular photos that I can process are labeled "JPG". There's no visible raw photo to process but there is still a corresponding numbered space for every JPG. Anybody know what's going on? Thank you

KarynS Loc: West Hartford Connecticut

I just learned that the CR2 , at least on my Mac, is a raw file. If you Google CR2 you can see it says it's RAW.

Rongnongno Loc: FL

CR2 is indeed a raw file - on any system.

This means you need either of these three:
- Manufacturer software (free)
- Something that can read and translate your raw file to another format (raw therapee comes to mind ~ not a misspelling) or Adobe raw to DNG
- A more sophisticated commercial software that reads raw files.

Longshadow Loc: Audubon, PA, United States

Reinstall the Canon DPP in case something got messed up?
It's Canon's RAW editor.

CHG_CANON Loc: the Windy City

Follow "Drivers and Software" from this link and download the latest v4.x version of the DPP software as this is specific to RAW processing from your 6D. You'll be promted for the serial number on your camera to perform the download. If in Japan, there's probably other link available too.

http://www.usa.canon.com/cusa/consumer/products/cameras/slr_cameras/eos_6d

Frequent Flyer Loc: Kujukuri, Japan

Thank you all for the suggestions. I don't have my Canon software with me so I'll try CHG Canon's link to the DDP software or Rongnongno's "therapee" in order to reload something that can read CR2 files. Matanae (see you later).

jeep_daddy Loc: Prescott AZ

Frequent Flyer wrote:

Thank you all for the suggestions. I don't have my Canon software with me so I'll try CHG Canon's link to the DDP software or Rongnongno's "therapee" in order to reload something that can read CR2 files. Matanae (see you later).

It's better to download the latest version from Canon. That way you get more function and usually a faster version.

imagesintime Loc: small town, mid-America

Frequent Flyer wrote:

Thank you all for the suggestions. I don't have my Canon software with me so I'll try CHG Canon's link to the DDP software or Rongnongno's "therapee" in order to reload something that can read CR2 files. Matanae (see you later).

You don't need to have any Canon software with you. Go to

http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_t3i_body#DriversAndSoftware

and select DPP v 4.3.31. After that all you need is your camera's serial number.

Frequent Flyer Loc: Kujukuri, Japan

jeep_daddy wrote:

It's better to download the latest version from Canon. That way you get more function and usually a faster version.

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Right on Jeep. I followed CHG's post and got the latest and it WORKED!

Frequent Flyer Loc: Kujukuri, Japan

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jeep_daddy wrote:

It's better to download the latest version from Canon. That way you get more function and usually a faster version.

Right on Jeep. I followed CHG's post and got the latest and it WORKED!

Frequent Flyer Loc: Kujukuri, Japan

imagesintime wrote:

You don't need to have any Canon software with you. Go to

http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_rebel_t3i_body#DriversAndSoftware

and select DPP v 4.3.31. After that all you need is your camera's serial number.

Yep. Got it Imagesintime. Thank you for the site.

Frequent Flyer Loc: Kujukuri, Japan

Longshadow wrote:

Reinstall the Canon DPP in case something got messed up?
It's Canon's RAW editor.

Longshadow thanks. I used CHG's link and everything is back to normal. I just used DPP raw on a shot of my wife' Monet painting.

Wife's hobby of an impressionist Monet

Frequent Flyer Loc: Kujukuri, Japan

TY KarynS. I got going. See my reply to Longshadow.

Frequent Flyer Loc: Kujukuri, Japan

Actually the Canon site didn't even ask for the serial number or have me sign in. It just downloaded the latest version of DPP and now I can work with raw images. Thank you again.

Frequent Flyer Loc: Kujukuri, Japan

Anyone have suggestions on how to use the DPP raw program. I use the obvious -picture brightness, white balance, style and contrast/saturation, shadow etc., but is there a tutorial on how to use everything to get good photos. I read the "Help" file but it is very function specific and not at all subjective like a Bryan Peterson book might be.