THISTLE Loc: Reidsville NC

G'mornin kids,
I have a legal copy of PSE11 that has been on my computer for about two years with no problems. Yesterday I was doing some work cleaning up some pics for printing. When I went to put the first pic back into the organizer I got the following message
"The catalog could not be opened. An internal programing error occured"d It took me to another page that I couldn't understand. I have re-installed the program but continued to get the same message. Any picture that I have worked on is now impossible to open.
Any ideas?
If no ideas does anyone have Adobe's Help Desk?
Thanks and Merry Christmas everyone
Bill

Searcher Loc: Kent, England

First thing to do is to test whether it is the catalogue that is broken or Elements itself.

In Organiser
File > Manage Catalogue
Choose Custom Location
Browse
(create a new folder on your desktop or somewhere you an find it again)
New
Name the catalogue

Now press the Import button
Choose From Files and Folders
Navigate to a folder with only a few images (the less the better for this exercise)
Click Get Media
Click to select keywords
OK

If the new catalog is working the images will show in the display area

Try editing one and then closing elements and reopening
If everything is working, the implication is the old catalogue is corrupt.
If the symptoms are as before, the implication is that Elements itself is broken.

I have tried this, but what I have not done is to find the original catalog on the disc. If you do what I suggest, the old catalog may not be seen again.

Try the above and report back.

THISTLE Loc: Reidsville NC

Thanks Searcher,
I tried your suggestions with "No Joy" I guess it's done.
On the bright side, I was able to access the photos in GIMP and was able to get them adjusted and sent to where they had to go.
Oh well.
Thanks for your quick response
Bill

Searcher Loc: Kent, England

Last thing to try, but since you have reinstalled this probably wont work is to reset the preferences. The following is copied from Adobe:

Restore default preferences

Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:
•Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
•Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.