Lightroom 5 and Photoshop CS6: I cannot get Lightroom 5 to recognize my Sony RX 100 ll and it won't load photos from my D 810. Photoshop CS6 won't load the raw files from the D810.

Toxdoc8

I cannot get Lightroom 5 to recognize my Sony RX 100 ll and it won't load photos from my D 810. Photoshop CS6 won't load the raw files from the D810. Think I need to update Lightroom 5 and CS6 camera raw but can't figure out where it is in Adobe's web site. I do not use the cloud version perhaps you can help me. Am most frustrated

Dngallagher Loc: Wilmington De.

Toxdoc8 wrote:

I cannot get Lightroom 5 to recognize my Sony RX 100 ll and it won't load photos from my D 810. Photoshop CS6 won't load the raw files from the D810. Think I need to update Lightroom 5 and CS6 camera raw but can't figure out where it is in Adobe's web site. I do not use the cloud version perhaps you can help me. Am most frustrated

Look here?

http://www.adobe.com/downloads/updates.html

I am guessing that you want Adobe Camera Raw - plugin for CS6 and you will need Lightroom 5.7 to be current.

Searcher Loc: Kent, England

Toxdoc8 wrote:

I cannot get Lightroom 5 to recognize my Sony RX 100 ll and it won't load photos from my D 810. Photoshop CS6 won't load the raw files from the D810. Think I need to update Lightroom 5 and CS6 camera raw but can't figure out where it is in Adobe's web site. I do not use the cloud version perhaps you can help me. Am most frustrated

In Lightroom, go to Help > Check for updates and follow the prompts.

I don't have CS6, but it is probably the same procedure.

William Bennett Loc: Il

I have been trying to get Adobe 8.7 in to Elements 12 with no luck.Need some help please The DNG converter 8.7 is in my downloads but can not get it in Elements 12
Thank You
Bill
This is for Canon sx60

Dngallagher Loc: Wilmington De.

William Bennett wrote:

I have been trying to get Adobe 8.7 in to Elements 12 with no luck.Need some help please The DNG converter 8.7 is in my downloads but can not get it in Elements 12
Thank You
Bill
This is for Canon sx60

The DNG Converter is a stand alone program, not a plugin to PSE.

I would guess you need to upgrade PSE to 13.

William Bennett Loc: Il

Thanks Dngallagher
I gess i have to go with Elements 13 Adobe sure is a Money Graber with NO help

Dngallagher Loc: Wilmington De.

William Bennett wrote:

Thanks Dngallagher
I gess i have to go with Elements 13 Adobe sure is a Money Graber with NO help

I went with Adobe CC photographers package - 10.00 a month subscription for Bridge, Lightroom and Photoshop....not a bad deal in my mind to always have the best & most current.

Searcher Loc: Kent, England

William Bennett wrote:

I have been trying to get Adobe 8.7 in to Elements 12 with no luck.Need some help please The DNG converter 8.7 is in my downloads but can not get it in Elements 12
Thank You
Bill
This is for Canon sx60

For ACR 8.7 you need Elements 13 (shipped with ACR 8.6 and then update to ACR 8.7)

William Bennett Loc: Il

Thanks Searcher
I think I will wait for 14 or some other program
Have been using the Canon program that came with the SX60
Bill

William Bennett Loc: Il

Adobe won't even answer the phone if you have Elements
Bill

Searcher Loc: Kent, England

William Bennett wrote:

Adobe won't even answer the phone if you have Elements
Bill

Adobe will only support Elements Installation problems, and that is by chat line, not the phone.

PaulR01 Loc: West Texas

Having the same issue with Photoshop with Raw. I am currently updated and it still wont recognize a Raw file from my Canon T5. Right now the DNG converter is my only option. My light room works correctly. I just don't like to batch in LR. it is to slow and the finish product isn't as good.

Dngallagher Loc: Wilmington De.

PaulR01 wrote:

Having the same issue with Photoshop with Raw. I am currently updated and it still wont recognize a Raw file from my Canon T5. Right now the DNG converter is my only option. My light room works correctly. I just don't like to batch in LR. it is to slow and the finish product isn't as good.

Current ACR for PS is up to 8.7.1.311

Just updated it myself yesterday.

Dana C Loc: Buhl, Idaho

That is what I did as well. The Adobe Creative Cloud for $10 per month is IMHO the only way to go. I am still new to this but have had Elements 6 for a long while. Having the whole suite of software constantly updated is great and I don't have to worry about compatibility etc.

Toxdoc

Thanks for all the comments have been able to get the photos on Photoshop but Lightroom will not allow me to upload photos from either camera. Everything is current and up to date.