rjaywallace wrote:
Helen - called Adorama and received a quote on a six-month old Fuji camera and lens complete with all accessories, papers, manuals (still in orig wrapping), original boxes, etc. Quote from Norman was $700. I thought it was on the low side, but have bought/sold often enough to understand how "used" markets work. Submitted the camera and was stunned when the actual quote was reduced nearly 30% - to $500. My orig cost had been $1,300 and the equipment was not 'grey market'. $500 meant a loss of over 60%.
When I protested I was told Fuji had suddenly greatly reduced their prices. Checking Fuji's website and prices quoted by other major dealers I determined that was not true. I asked Adorama to return the equipment, but had to jump thru many, many hoops to get it back. Meanwhile, the 'bid' dropped even further and Adorama sent me a check for $350 - half of the original quote - with no explanation whatsoever. While I was still trying to get the equipment back, I cashed the check which bore no instructions to the contrary. I fully expected to return the money once the camera was back in my possession, but ended up paying my bank a fee when, without notice of any kind, Adorama stopped payment on its check. After phone calls and increasingly strident emails I got all the equipment back.
I was not at all surprised when B&H - just down the street - quoted the same $500 price for the outfit without even seeing it. I did not waste time sending it in 'for evaluation'.
Thank you BOTH for the exceptionally gratifying experience. Helen, I know you will offer fifty reasons to explain, but no true apology. Lesson learned, I no longer care. To my fellow UHH members, I can only sing (off key) START SPREADING THE WORD...
Helen - called Adorama and received a quote on a s... (
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I can see why you are annoyed with Adorama but all B & H did was quote you a low price, and maybe the price they needed to pay in order to profit from the deal. You can't expect anyone to work for you for nothing. In any case it's KEH that has the sterling reputation in the used market.