Lightroom 5.2 Upgrade
Jun 4, 2014 15:25:05 #
bhimmelr
Loc: Weirton,West Virginia
I purchased Lightroom upgrade from B&H, It installs but freezes as soon as it opens. I have tried every to get it to run, B&H no help and Adobe no help. But i need help!
Jun 4, 2014 15:54:35 #
bhimmelr wrote:
I purchased Lightroom upgrade from B&H, It installs but freezes as soon as it opens. I have tried every to get it to run, B&H no help and Adobe no help. But i need help!
The only thing I can think of is if you are using an older Op. Sys. than Windows 7 it won't work..
Jun 4, 2014 16:07:28 #
Do you have LR4 still on your system, and does it still work?
What operating system is your computer running?
What operating system is your computer running?
Jun 4, 2014 20:10:12 #
Jun 4, 2014 20:13:08 #
Jun 4, 2014 20:18:03 #
bhimmelr wrote:
Windows 7, 3.4 gig processor 16 meg memory
Do you have Service Pack 1 installed?
Jun 4, 2014 20:18:03 #
Jun 4, 2014 20:38:40 #
Jun 4, 2014 22:35:54 #
mwsilvers
Loc: Central New Jersey
bhimmelr wrote:
I purchased Lightroom upgrade from B&H, It installs but freezes as soon as it opens. I have tried every to get it to run, B&H no help and Adobe no help. But i need help!
Most likely a catalog corruption during the upgrade. I assume you have multiple backup catalogs since Lightroom always asked to be backed up when you shut down. Create a new catalog and see if Lightroom starts. Hold the ctrl key and click on the LR icon. You should get a dialog box that allows you to select a backup catalog or create a new one. Create a new catalog. Once done see if LR opens correctly when you double click on the icon. If it does open correctly, go to File menu, Open Catalog and navigate to the location of your backup catalogs. Try selecting the most recent one. If that one should fail, try again with an earlier backup. Good luck!
Jun 5, 2014 08:49:15 #
bhimmelr wrote:
I purchased Lightroom upgrade from B&H, It installs but freezes as soon as it opens. I have tried every to get it to run, B&H no help and Adobe no help. But i need help!
Perhaps try to reinstall it. I feel safer buying directly from Adobe.
Jun 5, 2014 08:53:05 #
bhimmelr wrote:
Yes 3.6 and it still works
Almost certainly a catalogue corruption as others have stated.
Open LR whilst at the same time holding down the Control Key, choose New catalogue and see what happens.
Jun 5, 2014 10:25:58 #
indycaver wrote:
The only thing I can think of is if you are using an older Op. Sys. than Windows 7 it won't work..
I am running Lightroom 5.4 on Windows 7 64bit ultimate, on Windows 7 64 bit premium and on Windows 7 64 bit laptop.... think it is premium but not sure.. haven't had a problem except the laptop is VERY slow. 4 gb memory and 500 gb drive....
Jun 5, 2014 11:23:33 #
Jun 5, 2014 11:30:07 #
bhimmelr
Loc: Weirton,West Virginia
mwsilvers wrote:
Most likely a catalog corruption during the upgrad... (show quote)
The control Key trick worked, I searched for LR 3 catalog and converted it to LR 5 and it opened thanks for all the help.
Jun 5, 2014 11:31:06 #
bhimmelr
Loc: Weirton,West Virginia
Searcher wrote:
Thanks for help.Almost certainly a catalogue corruption as others have stated.
Open LR whilst at the same time holding down the Control Key, choose New catalogue and see what happens.
Open LR whilst at the same time holding down the Control Key, choose New catalogue and see what happens.
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