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B&H
Apr 3, 2014 08:53:13 #
Hi...I recently saw a thread here about B&H and their service. Top rate. Last summer when I was getting ready for my Niagara trip I ordered a 3rd battery for my Canon SX50 from them...and two days before I left it somehow ended up in Atlanta GA (I live in Maine!) on the UPS truck. I called them immediately and told them what happened and they said they would overnight another one...and next morning...it arrived. THAT's what I call customer service! I also have a very good local Photo shop I use with an excellent staff and I've become friends with one of them...who just sold me a new MePhoto Tripod which I love...on his recommendation. There are good folks out there that really do want to help you...if you just ask them.
My two cents for now...
My two cents for now...
Apr 4, 2014 06:21:24 #
K_Karen
Loc: New Jersey
I love B&H. Fabulous service. Had the opportunity to visit the store this week. What an experience!!
Apr 4, 2014 06:30:55 #
I've been to the store, and I order essentially everything from B&H. It's like a kid in a candy store - total sensual overload. You may save a buck here and there but very little, and no one has the reputation among pros that B&H has earned.
Having said that, I do hurt for the little local retailers. If you really can't get to the B&H store (as I can't) and need hands-on help or personal attention, then you should not expect to use their facilities for information, only to take your purchase online.
Having said that, I do hurt for the little local retailers. If you really can't get to the B&H store (as I can't) and need hands-on help or personal attention, then you should not expect to use their facilities for information, only to take your purchase online.
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Apr 4, 2014 07:00:48 #
Photography By Marc wrote:
Hi...I recently saw a thread here about B&H an... (show quote)
Between them and Adorama I refuse to buy anywhere else
Apr 4, 2014 07:22:28 #
mldavis2 wrote:
Having said that, I do hurt for the little local retailers. If you really can't get to the B&H store (as I can't) and need hands-on help or personal attention, then you should not expect to use their facilities for information, only to take your purchase online.
I have a local camera shop (an hour away) that has been really good to me in the past. So I am on their waiting list for the new Tamron lens---even though I will have to spend a bit more by paying the tax on it by getting it there, it is worth it to me. I would be lost if they went out of business due to the online stores.
Apr 4, 2014 07:41:50 #
crimesc324 wrote:
Between them and Adorama I refuse to buy anywhere else
I still run a few film cameras and darkroom, so B&H, Adorama, and also KEH(can't forget them)get 99% of my bussiness.
Apr 4, 2014 07:49:19 #
Amazon sells photography gear, too, and offers sales and bargains. I've found its service first rate.
www.samys.com has 8 camera stores here in California, and provides full service for photography.
www.samys.com has 8 camera stores here in California, and provides full service for photography.
Apr 4, 2014 08:05:31 #
Photography By Marc wrote:
Hi...I recently saw a thread here about B&H an... (show quote)
Agree they are among the best out there.
:thumbup: :lol:
Apr 4, 2014 08:15:07 #
CharlesA
Loc: New Jersey
anotherview wrote:
Amazon sells photography gear, too, and offers sales and bargains. I've found its service first rate.
www.samys.com has 8 camera stores here in California, and provides full service for photography.
www.samys.com has 8 camera stores here in California, and provides full service for photography.
The old brick & mortar stores should be concerned, especially with Calumet going bankrupt. I still use B&H for most of my photo gear but I also have Amazon-Prime and find myself going there more and more. B&H, Adorama and Samy's are smart because of their online presense, and they probably have a loyal cadre of customers. I'd bet that their walk-in business is on a downward trend, maybe just slightly in B&H's case.
Amazon's FREE shipping on most Prime products is a no-brainer as is their (just about) "no-questions asked" return policy.
Charles
Apr 4, 2014 09:26:21 #
Apr 4, 2014 10:38:03 #
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Apr 4, 2014 10:42:30 #
Schwabo
Loc: Florida
I have bought many items from B&H on line, I like the service, delivery and simplicity. I also visited their store about 2 years ago, I did not enjoy that, it was just to busy for my taste. Just my 2 cent's
Apr 4, 2014 10:50:27 #
And having used both, I find B&H to have it all over Adorama with respect to service.
Apr 4, 2014 11:12:12 #
Tom47
Loc: Gettysburg, PA
You cannot beat them. Their staff is aces with me. I really want go to NY to see their store. Just need to find time.
Apr 4, 2014 11:30:03 #
Pepper
Loc: Planet Earth Country USA
I started buying camera gear from B&H and was so impressed with their service that price became almost irrelevant. I've since begun buying other things from them as well. I've purchased two TVs, binoculars, and so on. I highly recommend them every chance I get. You can buy "stuff" anywhere but the kind of service B&H offers is getting hard to find. Helpful, sincere and always make you feel that they're glad you called.
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