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PSE Elements 10
Nov 15, 2013 13:10:37   #
bobhoco Loc: Oklahoma
 
I print a lot of 8x10 photos. My printer is a Canon Pro 9500 Mark II. It has been printing fine till recently. It is now printing 7x10 photos instead of the 8x10. It will print 8x10 from My Pictures but not in PSE Elements 10. Have checked everything I can think of. Anyone else have the problem?

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Nov 15, 2013 13:15:51   #
Wall-E Loc: Phoenix, AZ
 
bobhoco wrote:
I print a lot of 8x10 photos. My printer is a Canon Pro 9500 Mark II. It has been printing fine till recently. It is now printing 7x10 photos instead of the 8x10. It will print 8x10 from My Pictures but not in PSE Elements 10. Have checked everything I can think of. Anyone else have the problem?


Need screenshots.

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Nov 15, 2013 13:31:43   #
bobhoco Loc: Oklahoma
 
Please clarify screenshots. I am somewhat technically challenged. If you are talking about what they look like before they are printed, I will have to figure out how to get that from PSE 10 to the forum.

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Nov 15, 2013 13:48:26   #
MT Shooter Loc: Montana
 
7x10 is much closer to the 3:2 ratio that your photos are recorded in from your camera. It is likely that the printer is just standardizing to make the image fit the designated print area. Digital images will NOT print at 8x10 without cropping or stretching.

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Nov 15, 2013 14:10:48   #
bobhoco Loc: Oklahoma
 
It has been printing 8x10 fine. I mount them on 11x14 mats for photo contests and no white border shows. Now, white borders show on the sides that are suppose to be 8 wide. Appreciate any answers but have to be gone from computer for a couple of hours.

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Nov 15, 2013 14:29:31   #
RVDigitalBoy Loc: Clermont, Florida
 
Check your PSE 10 print size settings. I now use PSE11 and don't remember where the settings are in v10.

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Nov 15, 2013 14:43:46   #
Wall-E Loc: Phoenix, AZ
 
bobhoco wrote:
Please clarify screenshots. I am somewhat technically challenged. If you are talking about what they look like before they are printed, I will have to figure out how to get that from PSE 10 to the forum.


Recently, someone else had similar problems.
A screenshot of the print dialog box revealed that they had the 'crop to fit' box ticked, and the pic was NOT of the correct aspect ratio.
The image aspect ratio, the canvas size and the printer settings must all match to get full-bleed (borderless) prints.

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Nov 15, 2013 14:47:09   #
RVDigitalBoy Loc: Clermont, Florida
 
Yes, exactly...what he said! :)

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Nov 15, 2013 22:29:12   #
bobhoco Loc: Oklahoma
 
Thanks everyone. You have been a great help. Hope to start posting more regularly.

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Nov 16, 2013 11:43:40   #
FrumCA
 
Wall-E wrote:
Recently, someone else had similar problems.
A screenshot of the print dialog box revealed that they had the 'crop to fit' box ticked, and the pic was NOT of the correct aspect ratio.
The image aspect ratio, the canvas size and the printer settings must all match to get full-bleed (borderless) prints.

I think Wall-E hit on the problem. Looks like something in your set up was inadvertently changed.

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