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Adobe Hacked....
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Oct 5, 2013 11:41:23   #
Heirloom Tomato Loc: Oregon
 
mdorn wrote:
Banks are becoming more and more savvy to unauthorized charges. Just last month I tried to use my credit card and it wouldn't work. There was an authorization failure. I immediately contacted my bank, and they asked me if I was recently in Chicago. I said no. Apparently, my card number had been lifted and the thief tried to use it out of state. The card was immediately locked on the first attempt. The bank further explained that they receive a red flag when anything "out of the ordinary" is charged on the card. I asked like what? I was shocked to learn all the things that constituted "out of the ordinary" even down to some of the items I normally purchase with the card.

So here is the big question... should I be worried about my privacy, or thankful that these measures are in place? Unfortunately, we live in a different world now.
Banks are becoming more and more savvy to unauthor... (show quote)


I am thankful! I wish the red flag system worked even better. I was called when someone tried to charge $7,000 worth of electronic gear to one of my cards. Hmmmm. It wasn't me. I was not warned when someone used a different card to charge $200 for a train ticket in Peru, but the credit card company investigated and removed the charge with no problems. Both cards were snugly in my wallet but people had managed to steal the numbers.

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Oct 5, 2013 11:53:23   #
jefflantzimages Loc: Seattle
 
at least al you got notice. without UH i would not have known about the hacking. thanks to all ps i changed my password also.

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Oct 5, 2013 12:05:07   #
mdorn Loc: Portland, OR
 
Anthony Griffin wrote:
We have had a couple of notifications about this but they are not so specific about what has been hacked or when.

If passwords are stored encrypted which we are told is the case then they should be secure from the hack unless the encryption itself can be opened up. In theory it should not be able to be accessed (what is the point of encryption if it can be read easily?) but as hackers can regularly get into encrypted data it may not be so secure.

We spent a few minutes changing passwords to be on the safe side.

Looks like Adobe's security needs a bit of looking at.
We have had a couple of notifications about this b... (show quote)


Using encryption to ensure security is way more challenging than most people realize. In theory, encrypted data cannot be hacked, but the keys to open them can be. Without going into a lot of boring detail about encryption, the best advice is always to use "strong" passwords. Many people confuse strong with long---this is not the case. For example, there are 8 character passwords which are WAY more secure than some 16 or 20 character passwords. If you change your password, make sure it contains letters, numbers and at least one special character. Here's an example of a strong password:

camera-2

On the surface, this looks pretty weak, but it's not. The special character and number strengthen it dramatically. You can further strengthen this same password with caps:

caMerA-2

Of course, often times services don't allow special characters or numbers as a option when you create a password. I'd be very cautious about those. They are much less secure than people realize.

On the other hand, there are some services that force you to choose more than 8 characters. It's true that it gets more complicated to crack with more characters, but if you use a strong password with only 8 characters, this provides sufficient protection. The service is just trying to encourage you to use something other than "password".

A lot of people him and haw about passwords and how hard they are to remember, but if you keep it simple and strong, it's not that bad.

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Oct 5, 2013 12:17:41   #
EstherP
 
mdorn wrote:
Banks are becoming more and more savvy to unauthorized charges. Just last month I tried to use my credit card and it wouldn't work. There was an authorization failure. I immediately contacted my bank, and they asked me if I was recently in Chicago. I said no. Apparently, my card number had been lifted and the thief tried to use it out of state. The card was immediately locked on the first attempt. The bank further explained that they receive a red flag when anything "out of the ordinary" is charged on the card. I asked like what? I was shocked to learn all the things that constituted "out of the ordinary" even down to some of the items I normally purchase with the card.

So here is the big question... should I be worried about my privacy, or thankful that these measures are in place? Unfortunately, we live in a different world now.
Banks are becoming more and more savvy to unauthor... (show quote)


Whenever we take a trip, or make a "larger than normal" purchase, we phone our credit card company and tell them. For a trip, they will ask where to and from when to when, for large purchases they'll ask the appr. amount.
So far, it has worked very well for us, card hasn't been blocked once since we started this.
EstherP

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Oct 5, 2013 12:22:24   #
mdorn Loc: Portland, OR
 
EstherP wrote:
Whenever we take a trip, or make a "larger than normal" purchase, we phone our credit card company and tell them. For a trip, they will ask where to and from when to when, for large purchases they'll ask the appr. amount.
So far, it has worked very well for us, card hasn't been blocked once since we started this.
EstherP


Very good point! My bank also told me to contact them if I intend to use my card outside my norm. It never dawned on my to be proactive, but this is an excellent idea. :-)

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Oct 5, 2013 12:33:29   #
mdorn Loc: Portland, OR
 
Heirloom Tomato wrote:
I am thankful! I wish the red flag system worked even better. I was called when someone tried to charge $7,000 worth of electronic gear to one of my cards. Hmmmm. It wasn't me. I was not warned when someone used a different card to charge $200 for a train ticket in Peru, but the credit card company investigated and removed the charge with no problems. Both cards were snugly in my wallet but people had managed to steal the numbers.


20 or so years ago, my CC number was stolen and used to purchase $4,000 worth of stereo equipment. I found out when the retail store sent me a thank you card for my purchase. I contacted the store, and got a full description from the salesman of the guy who came into the store to pickup the merchandise. Then I contacted my CC company thinking they will appreciate all this info I collected. Ha ha... They didn't care in the least. In fact, they told me that cases below $10,000 don't even get investigated. Wow... I was shocked. The CC company dismissed the false charges on my card, and the thief got away with 4 grand worth of gear. This is why interest rates are as high as they are. We all pay for this in some form. I was upset at first, but I'm sure they have done the math. It would probably cost more money to hunt this person down and potentially come up with nothing, than to eat the 4 grand.

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Oct 5, 2013 14:44:49   #
dirtpusher Loc: tulsa oklahoma
 
when you use atm card at gas pump or atm. always use the clear an cancel button after use, cause your still in the system.

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Oct 5, 2013 15:10:19   #
Pepper Loc: Planet Earth Country USA
 
Here's the alert with instructions from Adobe.

http://helpx.adobe.com/x-productkb/policy-pricing/customer-alert.html?promoid=KHQGF

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Oct 5, 2013 15:36:27   #
Ziza Loc: USA
 
Pepper wrote:

And here is Adobe's announcement of this situation.

http://blogs.adobe.com/conversations/2013/10/important-customer-security-announcement.html

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Oct 6, 2013 19:01:51   #
Ziza Loc: USA
 
Picdude wrote:
Adobe makes a LOT more products than the free Acrobat reader.

This is an interesting topic. I have a registered copy of Adobe Photoshop CS6 and Adobe CS5 suite but have not heard anything from Adobe about changing passwords. Does this pertain to the CC users only?

This pertains to anyone who has an account with Adobe, that is, who has purchased software from them. Due to the hacking Adobe has reset their customers' passwords. Then, you need to go through the motion of creating a new password.

http://helpx.adobe.com/x-productkb/policy-pricing/customer-alert.html?promoid=KHQGF

I received their e-mail message. I have always purchased my software directly from Adobe (Elements, PS CS, and Lightroom).

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